I like the fact that they are open late, as I can’t always get there before 19.00 because of work. Service is always friendly and able to answer any questions on produce(food & treats) and products(to... See more
Location
Switch locationJollyes, Unit 1B, Sweet Briar Retail Park, Sweet Briar Road, NR6 5DH Norwich, GB
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See what reviewers are saying
Dogs needed annual boosters , vets wanted £75 each ! saw the advert in jolleys £25 each. I checked the vaccines were the same as vets (they are) went ahead and booked appointment for 2 dogs , I mus... See more
The staff, (today it was Beth) are always friendly and knowledgeable about their stock. Beth kindly stayed with my old girl, Inca, who was experiencing mobility issues, thus allowing me to bring the c... See more
They are alway very helpful in that store , I walk with a walking stick and can't carry the big big bags of wood pellets cat litter ,so they always carry them to the car for me . I've been to other pe... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes, Unit 1B, Sweet Briar Retail Park, Sweet Briar Road, NR6 5DH, Norwich, United Kingdom
- 01603 406 755
4.7
Excellent
984 reviews
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Excellent customer care with good…
Excellent customer care with good knowledge of the products
February 18, 2025
Helpful and friendly staff.
The staff, (today it was Beth) are always friendly and knowledgeable about their stock. Beth kindly stayed with my old girl, Inca, who was experiencing mobility issues, thus allowing me to bring the coat to Inca which Beth then helped me with the ‘trying on’ Which was very helpful- thank you Beth.😊🐾
February 17, 2025
Served by a really friendly member of…
Served by a really friendly member of the team who was both helpful and informative about your points reward scheme. Found exactly what I needed to find in-store and everything seems very competitively priced.
February 16, 2025
no problems at all
February 14, 2025
Great customer service
Staff at my local store are so friendly. Young lady at the till even offered me a further discount I had with the Pet club. Great customer service as always - thank you.
February 13, 2025
Very helpful member of staff
February 11, 2025
Very good price,friendly and helpful…
Very good price,friendly and helpful staff.
Pet clinic also very friendly and caring for my puppy,quick and cheaper than most which had helped alot I got to buy him toys and treats after his injection.
February 12, 2025
Jollyes
Friendly, helpful staff. Had what I needed for my dog at a reasonable price.
February 12, 2025
Helpful staff member
Helpful staff member, looking up a price and finding my address.
February 12, 2025
The guy working behind the till was…
The guy working behind the till was very helpful and knowledgeable on what I needed in store...
February 10, 2025
Great shop,staff and products
Great shop,staff and products. A shame that you've stopped doing the 15% off. We spend about £75 to £80 pcm and that voucher came in handy!
February 8, 2025
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