I love this store, it's open til 8 which is perfect for someone who works all day, a wide range of products, I particularly like the "fill your own" buckets for my birds, friendly staff, you can bring... See more
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I find the staff very helpful with any questions that I have ever had,& they are very knowledgeable & have advised myself concerning things to do with my border collie many times. The prices for th... See more
Removing some dog treats which sell well just because they are cheap is unfair to customers and their dogs. Why are you removibg rhe fish fingers at 50p treats well customers buy many of these
Company replied
Having got a new puppy we wanted to start on the right foot and buy toothbrush and toothpaste,I asked the young man behind the counter if the one I wanted was safe for puppies,after reading the info... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Coypool Retail Park, Plymouth, PL7 4TB, Plymouth, United Kingdom
- 01752 342715
4.8
Excellent
2K reviews
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The staff were very friendly and…
The staff were very friendly and helpful, and I found everything that I needed.
April 19, 2025
As always
As always, it was easy to find what I needed and the staff were helpful and very pleasant.
April 20, 2025
Very easy to find what we needed
Very easy to find what we needed. Staff very friendly. Overall good shop.
April 17, 2025
Great member of staff …
Great member of staff signed me up for loyalty plan,explained it thoroughly Very friendly
April 17, 2025
Helpful and Knowledgeable
Shop was busy and I couldn’t find your app on my phone, the lady at the till point was kind, professional and calming. She quickly found me on the system and didn’t make me feel rushed or silly; she’s a credit to your company and to herself
April 12, 2025
Always pleasant friendly staff
April 15, 2025
excellent service provided by a member…
excellent service provided by a member of staff when trying to select correct shampoo for my rabbits
April 14, 2025
The lady who dealt with my question…
The lady who dealt with my question regarding dog food was extremely helpful and knowledgeable. My dog needs to lose weight.
April 10, 2025
Friendly and welcoming.
A great range of everything I need for my dog, she loved her trip to the store and we came away with treats as well as other purchases for her. Signed up for the points scheme too which will build into future offers and money off products.
April 9, 2025
I wasnt sure I had the correct dog food…
I wasnt sure I had the correct dog food for my Westie as I had to check the ingedients and had left my glasses at home and a very helpful young lady went above and beyond to help me choose the right food.
April 9, 2025
The Team were so nice to talk to .Also…
The Team were so nice to talk to .Also advice was very helpfull
April 11, 2025
The young lady who made me feel very…
The young lady who made me feel very welcome, helped me when I needed and checked me out
April 9, 2025
The redigrass was available and the…
The redigrass was available and the staff helpful.
My Jollyes app wouldn't load up in the store or outside, and said there was a security issue.
Later in the day it did load, hopefully there is a facility to add the points in the shop next time. 🤔
April 8, 2025
Staff always very helpful
April 4, 2025
Very polite service from the lady…
Very polite service from the lady helpfully as always
April 7, 2025
Always pick this pet store out of all…
Always pick this pet store out of all the ones I have local to me helpful and you can tell they care about pets not just the money
April 6, 2025
Helpful and friendly staff
April 4, 2025
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