I love this store, it's open til 8 which is perfect for someone who works all day, a wide range of products, I particularly like the "fill your own" buckets for my birds, friendly staff, you can bring... See more
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I find the staff very helpful with any questions that I have ever had,& they are very knowledgeable & have advised myself concerning things to do with my border collie many times. The prices for th... See more
Removing some dog treats which sell well just because they are cheap is unfair to customers and their dogs. Why are you removibg rhe fish fingers at 50p treats well customers buy many of these
Company replied
Having got a new puppy we wanted to start on the right foot and buy toothbrush and toothpaste,I asked the young man behind the counter if the one I wanted was safe for puppies,after reading the info... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Coypool Retail Park, Plymouth, PL7 4TB, Plymouth, United Kingdom
- 01752 342715
4.8
Excellent
2K reviews
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As alwa must for you pet ays very good choice well stocked…
As always very good choice well stocked shop and brilliant customer service
May 9, 2025
The ladies that served me were very…
The ladies that served me were very friendly and helpful and help me put the items in the car 🚗😊Mrs Black.
May 8, 2025
Helpful and friendly staff
Staff were extremely approachable and friendly. Very knowledgeable and were able to help with all my queries regarding my new puppy
May 1, 2025
May use AI-assist with repliesRead more
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Reply from Jollyes The Pet People - Plymouth
We understand your frustration about any instore perks with petclub we can assure you that the loyalty rewards remain the same however additional perks and promotions do change
https://www.jollyes.co.uk/petclub
We value your feedback and will take it into consideration as we continue to improve our services.
A great pet shop 😀
A great pet shop with a fantastic choice of dog food and treats. All at great prices and lots of multi buy offers too . Even got food and suet balls for the birds. Will make it my go to pet shop.
April 28, 2025
Great price
Great price, good offers with convenience of click and collect.
Very polite and helpful staff.
April 29, 2025
The staff are amazing and so helpful
The staff are amazing and so helpful! Was amazed at the range of treats suitable for my dog whos allergic to most things
April 23, 2025
The lady who served me was extremely…
The lady who served me was extremely polite, welcoming, helpful and friendly. Gave me advice and help without hesitation. Smiling and just brilliant
April 24, 2025
I was buying things ready for getting a…
I was buying things ready for getting a puppy, great value, friendly staff, definitely will make this my pet shop to go to.
April 23, 2025
Helpful stagg
Very helpful staff who chose,senior life stage for our beloved 12yo cocker thankyou. She loves the trays of this food and ifood s very good nutrition value for her needs
April 23, 2025
Good customer service and range of…
Good customer service and range of products. Staff always friendly and helpful
April 19, 2025
Friendly knowledgeable staff wide…
Friendly knowledgeable staff wide range of great products.
April 21, 2025
Dog food
Prices ok, product good, but very disappointed that I lost a voucher due to not using, additionally whats the point of being a member as the perk of 10% discount has been removed.
Will look and shop elsewhere especially for the wet food, treats etc. Staff friendly and polite, I think they were genuinely disappointed that the discount had been removed earlier in the week.
April 19, 2025
Helpful friendly staff
April 11, 2025
Reasons to shop at Jolleyes
I find the staff very helpful with any questions that I have ever had,& they are very knowledgeable & have advised myself concerning things to do with my border collie many times.
The prices for things are very reasonably compared to a few other out stores.
April 18, 2025
Not successful shop
Unfortunately no Hills Hypoallergenic Treat bags which I can get from Pets at Home. Also no medium/large memory foam dog beds for dogs with bad joints. So not a successful trip sadly.
April 18, 2025
Reply from Jollyes The Pet People - Plymouth
We understand your disappointment in not finding the specific Hills Hypoallergenic Treat bags and memory foam dog beds you were looking for. We strive to offer a wide variety of products, and we're always working to expand our selection. We appreciate your feedback and will share it with our team.
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