I love this store, it's open til 8 which is perfect for someone who works all day, a wide range of products, I particularly like the "fill your own" buckets for my birds, friendly staff, you can bring... See more
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I find the staff very helpful with any questions that I have ever had,& they are very knowledgeable & have advised myself concerning things to do with my border collie many times. The prices for th... See more
Removing some dog treats which sell well just because they are cheap is unfair to customers and their dogs. Why are you removibg rhe fish fingers at 50p treats well customers buy many of these
Company replied
Having got a new puppy we wanted to start on the right foot and buy toothbrush and toothpaste,I asked the young man behind the counter if the one I wanted was safe for puppies,after reading the info... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Coypool Retail Park, Plymouth, PL7 4TB, Plymouth, United Kingdom
- 01752 342715
4.8
Excellent
2K reviews
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I love this store
I love this store, it's open til 8 which is perfect for someone who works all day, a wide range of products, I particularly like the "fill your own" buckets for my birds, friendly staff, you can bring your pets in and the loyalty program gives genuine discounts.
April 1, 2026
Reply from Jollyes The Pet People - Plymouth
We are so happy to hear you appreciate our store hours, product range, and especially our "fill your own" buckets! We're glad our staff and loyalty program enhance your experience. Thank you for your kind words!
Reply from Jollyes The Pet People - Plymouth
We appreciate your kind words about our staff and discounts. We are glad you enjoyed your experience.
Visited today and they were excellent.
Visited today and they were excellent.
April 13, 2026
Unprompted review
Reply from Jollyes The Pet People - Plymouth
We're glad you enjoyed your visit today. Thank you for your excellent feedback; we appreciate it very much.
Friendly environment and staff
Friendly environment and staff. Always have a variety of products.
April 3, 2026
Reply from Jollyes The Pet People - Plymouth
We're happy to hear that you find our environment and staff friendly. We appreciate your positive feedback regarding our product variety.
Great opening hours
Great opening hours, bargains and friendly staff. Only niggle is that you've stopped doing the loose food like parrot food, millet, monkey nuts, etc. Why is that? Please bring it back!
February 21, 2026
Removing some dog treats which sell…
Removing some dog treats which sell well just because they are cheap is unfair to customers and their dogs. Why are you removibg rhe fish fingers at 50p treats well customers buy many of these
February 25, 2026
Reply from Jollyes The Pet People - Plymouth
We appreciate your feedback regarding the removal of the fish finger treats. We recognize your disappointment and the impact on you and your dog. We will consider your comments as we review our product offerings.
Great store and great prices…
I’ve not been in Jolly’s for a number of years, and when I went in again last month, I found the store to be much better, lots more choice, great prices, friendly and very helpful staff, and great prices. Store lovely and clean with plenty of space to move around
February 24, 2026
Nice store polite staff very friendly…
Nice store polite staff very friendly and helpful
February 18, 2026
Great range of everything your pet…
Great range of everything your pet could need. The staff are amazing, friendly helpful and nothing is to much trouble for them. I would highly recommend and very often do 🙂
February 12, 2026
Recommendationand…
Fantastic choice of all things pets and good customer service. Sometimes sadly queues are formed at the only till out of 3 or 4 and no one else jumps on to clear backlog. Just my observation.
February 21, 2026
Always great customer service.
February 18, 2026
Great little store
Great little store, handy on outskirts of Plymouth. Donna especially is always lovely and helpful but her colleagues are also very nice and helpful too.
February 5, 2026
I think you are a great company but the…
I think you are a great company but the queing needs to be sorted. When it is busy for another member of staff to join the cashier to help get the queue down quicker.
I have been in a queue with 1 cashier, queue of 8 or more people and 3 other staff filling shelves, they did not acknowledge the queue was long and slow.
January 13, 2026
Reply from Jollyes The Pet People - Plymouth
Thank you for your feedback. We appreciate you recognizing our company. We're sorry to hear about the long queue and the lack of attention from our staff. We will address this issue to improve our service during busy times.
Great service as normal
February 1, 2026
Friendly staff and great service.
January 31, 2026
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