I find the staff very helpful with any questions that I have ever had,& they are very knowledgeable & have advised myself concerning things to do with my border collie many times. The prices for th... See more
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Having got a new puppy we wanted to start on the right foot and buy toothbrush and toothpaste,I asked the young man behind the counter if the one I wanted was safe for puppies,after reading the info... See more
Shop was busy and I couldn’t find your app on my phone, the lady at the till point was kind, professional and calming. She quickly found me on the system and didn’t make me feel rushed or silly; she’s... See more
Shop staff are great with so much knowledge and so helpful The only thing I now don’t agree with and it’s change so much that our spending is so different now is the pet club, it’s so rubbish now w... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Coypool Retail Park, Plymouth, PL7 4TB, Plymouth, United Kingdom
- 01752 342715
4.8
Excellent
2K reviews
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Lovely lady,staff member
Lovely lady,staff member, was very knowledgeable about teething puppies and we bought different things that we wouldn't have thought of and they worked, so will be using them for the teething now, unfortunately didn't get the ladies name, long blonde hair and about 40 years old.
December 30, 2025
Positive experience
Served promptly. Had what I wanted. Made better by having a £2 reward voucher
December 30, 2025
It’s a lovely store with friendly and…
It’s a lovely store with friendly and helpful staff. A pleasure to shop in there
December 23, 2025
Excellent service ,polite staff very…
Excellent service ,polite staff very helpful . Gave me a shop trolley to help me to car with cat litters . Shop always spotless and all the products easy to hand 5*
December 19, 2025
Service with a smile and always helpful
December 22, 2025
All items purchased are good value and…
All items purchased are good value and the staff are very helpful.
BUT The tills are situated on very high and very small stands.
This makes it hard for elderly customers to have to lift up heavy items to be scanned.
I have complained about this before but my concerns have been ignored!!!!!!
December 20, 2025
Friendly and knowledgeable staff always…
Friendly and knowledgeable staff always pleasant and cheerful
December 10, 2025
Just perfect no more to add
December 10, 2025
Plenty of stock
Friendly, helpful staff and I could find what I wanted. There was plenty of stock too.
December 6, 2025
Colleague was very friendly and helpful
December 4, 2025
Great customer friendly service
Great customer friendly service. Very helpful to sort out my inquiry.
December 4, 2025
They are very helpful with heavy sacks…
They are very helpful with heavy sacks of food,& its put in the car for me. There is always a happy face at the till & you're not rushed.I always find what I need at Jollys.
November 28, 2025
Staff are great but sort pay desk
Staff are great and always so helpful and informed. My one issue is with the height of the pay desk which can pose a health and safety risk to customers trying to hoist weighty, tinned dog meat or sacks of kibble for scanning. Please Jolleys sort before you're sued!
November 28, 2025
Good availability
Polite staff, shop well stocked with good choice available for my dogs at good prices.
November 6, 2025
Helpful staff
November 15, 2025
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