I love this store, it's open til 8 which is perfect for someone who works all day, a wide range of products, I particularly like the "fill your own" buckets for my birds, friendly staff, you can bring... See more
Company replied
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I find the staff very helpful with any questions that I have ever had,& they are very knowledgeable & have advised myself concerning things to do with my border collie many times. The prices for th... See more
Removing some dog treats which sell well just because they are cheap is unfair to customers and their dogs. Why are you removibg rhe fish fingers at 50p treats well customers buy many of these
Company replied
Having got a new puppy we wanted to start on the right foot and buy toothbrush and toothpaste,I asked the young man behind the counter if the one I wanted was safe for puppies,after reading the info... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Coypool Retail Park, Plymouth, PL7 4TB, Plymouth, United Kingdom
- 01752 342715
4.8
Excellent
2K reviews
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Fantastic service The staff are knowledgeable and…
All the staff are knowledgeable and nothing is too much trouble. Very helpful. The store is full of good offers and fair pricing
January 27, 2026
The staff Brillant always.
The staff a
re always there for you,an nothing to much trouble an if on my own carry shopping to car ,amazing.
January 22, 2026
May use AI-assist with repliesRead more
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You had an offer on which was 4 for the…
You had an offer on which was 4 for the price of 3 but I was told that you only ever stock 3 of that item!
The shop assistant was very helpful
January 17, 2026
Reply from Jollyes The Pet People - Plymouth
We appreciate you bringing this to our attention. We're sorry the offer was not fulfilled due to stock issues. We're glad the shop assistant was helpful.
Friendly staff
Friendly staff, reasonable prices and most importantly marley my dog can come in, and gets a treat.
January 16, 2026
Didn't have a £1 coin for a trolley…
Didn't have a £1 coin for a trolley very helpful staff lent me their rubbish trolley, good on them
January 14, 2026
Good service
January 14, 2026
always have what i want and the staff…
always have what i want and the staff are so helpful and friendly
January 10, 2026
Very friendly and helpful…
Very friendly and helpful staff.Reasonable prices on the dog food that I purchased
January 10, 2026
Always friendly
Always friendly, always kind, my dog always gets a treat from staff. Well stocked shop, clean, great lay out. My dog loves a visit!
January 3, 2026
Great place
The products were great and prices too, the lady that served me was polite and very helpful 😀
December 27, 2025
Everything your pet desires
Great store with everything you could possibly need for your pampered pooch. Staff are also really friendly and knowledgeable and on hand be able to give advice.
January 3, 2026
Frozen food purchase.
I came in looking for frozen duck necks for my dog which I bought alongside 3 other frozen bags of food for him and a replacement car seatbelt/harness clip. There were 2 tills in operation and no queues so I was served very quickly by a friendly member of staff.
January 3, 2026
Really helpful friendly staff
December 30, 2025
Fantastic service very friendly
January 2, 2026
Lovely lady,staff member
Lovely lady,staff member, was very knowledgeable about teething puppies and we bought different things that we wouldn't have thought of and they worked, so will be using them for the teething now, unfortunately didn't get the ladies name, long blonde hair and about 40 years old.
December 30, 2025
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