Great staff at Poole branch, particularly Jayden, who is friendly and knowledgeable, great choice of products too!
Location
Switch locationUnit 1c, Wessex Gate East Retail Park, BH15 3TF Poole, Dorset, GB
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See what reviewers are saying
I've been shopping with Jolleys for just over 6 months now, purchasing items for my two Lop bunnies. More recently shopping to prepare for the arrival of our puppy. The staff are always very friend... See more
Unfortunately one of the items I came to collect (see below) wasn't in stock but the store assistants assured me they would arrange a refund for the £21.50 it cost. They couldn't do it at the time s... See more
I arrived ten minutes before closing but was able to find what I needed quickly and easily, despite this being my first visit. The assistant offered me membership of the loyalty scheme, and set it up... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 1c, Wessex Gate East Retail Park, BH15 3TF, Poole, Dorset, United Kingdom
- 01202149240
4.7
Excellent
771 reviews
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Staff friendly and give the dogs treats…
Staff friendly and give the dogs treats when we go in. My dog loves it and starts crying when we pull up! Love how everything is dog level so my dog chooses what he wants. Only thing is it’s so expensive…. They always ask if you want to donate food to a charity which although I think is a nice thing I feel like they are making so much profit and the cans they are donating are more expensive than most pet retailers.
November 2, 2025
Happy customer
Reasonable selection, reasonably priced, no wait at the till and served by very friendly staff member.
October 12, 2025
The young supervisor and staff very…
The young supervisor and staff very friendly and professional when choosing my dog whose a diabetic food et
October 1, 2025
Rely on you to supply fresh budgie…
Rely on you to supply fresh budgie millet and loose seeds which now I understand you have ceased to sell.
September 27, 2025
Very helpful team at the store
Very helpful team at the store. Good selection of what was needed for my cats.
September 29, 2025
Friendly staff
September 23, 2025
Always friendly and helpful staff right…
Always friendly and helpful staff right on hand to help advise and serve me. Good selection of products.
September 19, 2025
Great service prices and very helpful…
Great service prices and very helpful staff at the Poole Branch
Highly recommended
September 20, 2025
T rrifur helpful starf
September 22, 2025
Friendly approachable staff who…
Friendly approachable staff who interacted with my dog. Shopping experience was a pleasure
September 18, 2025
Helpful in packing my shopping but left…
Helpful in packing my shopping but left out some of my items so I have to make a trip all the way back 17 miles to get what they didn’t pack in my bag what I have paid for
September 17, 2025
good staff fffffffffffffff
September 15, 2025
Always very happy and helpful and great…
Always very happy and helpful and great knowledge on reptiles especially Jayden and a lovely young lady prehaps called roselina who both have reptiles at home so they are great in answering questions.
August 22, 2025
Great selection and the hedgehog food…
Great selection and the hedgehog food they prefer was on offer
September 12, 2025
Approachable and knowledgeable re the dog world ree
Approachable and knowledgeable ree
September 7, 2025
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