Very informative about the changes being made to the pet club . I would also like to say I use Jollies for all my pets needs, I have always found the staff there very helpful and always happy to hel... See more
Location
Switch locationUnit 2, Portsmouth Retail Park, Binnacle Way, North Harbour, Portsmouth, Hampshire,, PO6 4FB Portsmouth, GB
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Team member knowledge, products available, deals and length of time I had to queue. The only slight criticism and it isn’t sufficient to lose a star is that there was so much stock on the displays t... See more
The overall experience was fine. I am a mobility scooter user and, whilst I find access around the shop was good, the checkouts are a different matter. There were product bins at the counter making... See more
Amazing helpful staff and a bonus to use our rewards to receive a discount on a cat tower! What welcoming friendly staff at Northarbour Jollyes. Thankyou from Portsmouth Cats Cat Rescue.
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Portsmouth Retail Park, Binnacle Way, North Harbour, Portsmouth, Hampshire,, PO6 4FB, Portsmouth, United Kingdom
- 02392387782
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The overall experience was fine
The overall experience was fine. I am a mobility scooter user and, whilst I find access around the shop was good, the checkouts are a different matter. There were product bins at the counter making it impossible to get close enough to the cashiers and tills. The cashier was very friendly and offered to swipe my card for me but in this day and age I feel that even people with any lack of mobility should be able to complete their shopping themselves. Not bad service just bad planning!
Friendly staff and customer service
Friendly staff and customer service. Also a good price on my purchase.
The young girl helped me with my…
The young girl helped me with my queries and was very helpful
I love shopping in jolleys
I love shopping in jolleys for my dog & birds the choices are amazing.
Happy pets
The staff is always friendly
The staff is always friendly, & ready to help customers, What a fantastic shop, I always buy my cat litter & cat biscuits there due to the price aswell, Would 100% recommend this shop if your thinking of getting a pet.
Great store
Plenty of stock if my puppy food, helpful staff, store always looks clean and tidy
Everything I needed for our new puppy…
Everything I needed for our new puppy under one roof! Very helpful staff and being part of the pet club means I got 10% discount on the food I purchased too!
Friendly staff
The store manager was very helpful when…
The store manager was very helpful when asking about pigs ears
The staff are all fantastic
The staff are all fantastic. Deputy Manager knows her stuff.
Great shop
They had everything we needed for our dogs, cats, fish and chickens. The staff are always friendly and helpful.
Great value and customer reward…
Great value and customer reward discounts staff always friendly and helpful
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