Very informative about the changes being made to the pet club . I would also like to say I use Jollies for all my pets needs, I have always found the staff there very helpful and always happy to hel... See more
Location
Switch locationUnit 2, Portsmouth Retail Park, Binnacle Way, North Harbour, Portsmouth, Hampshire,, PO6 4FB Portsmouth, GB
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See what reviewers are saying
Team member knowledge, products available, deals and length of time I had to queue. The only slight criticism and it isn’t sufficient to lose a star is that there was so much stock on the displays t... See more
The overall experience was fine. I am a mobility scooter user and, whilst I find access around the shop was good, the checkouts are a different matter. There were product bins at the counter making... See more
Amazing helpful staff and a bonus to use our rewards to receive a discount on a cat tower! What welcoming friendly staff at Northarbour Jollyes. Thankyou from Portsmouth Cats Cat Rescue.
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Portsmouth Retail Park, Binnacle Way, North Harbour, Portsmouth, Hampshire,, PO6 4FB, Portsmouth, United Kingdom
- 02392387782
4.6
Excellent
214 reviews
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The staff are very helpful and the…
The staff are very helpful and the product good value especially the buy 3 for 2 on certain dog treats.
June 18, 2024
Fantastic shop
Fantastic shop. Staff really helpful. Lots to look at a choice is amazing
June 15, 2024
Jollyes is street lengths beyond pets…
Jollyes is street lengths beyond pets at home due to their food loyalty discount card. They're also cheaper without this. Great service too.
June 7, 2024
First time I have ever been in the…
First time I have ever been in the store and I was pleasantly surprised by the wide range of products and services. Great and helpful staff. 10/10.
June 7, 2024
Staff and their help
May 24, 2024
May use AI-assist with repliesRead more
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Great store but inconsistent stock of green hay
Staff always friendly but Portsmouth store is always sold out on certain hay brand (sweet green hay) I could only buy at jollyes. Been there a few times in past several months but gap on shelf.
April 26, 2024
Reply from Jollyes The Pet People - Portsmouth
Many thanks for your feedback
We have passed this on to our purchasing team to investigate as we are having a supply issue with the manufacturer of this product
We apologise for the inconvenience this has caused
Kind regards
Jollyes Customer Services
Service was good
April 13, 2024
Reply from Jollyes The Pet People - Portsmouth
Many thanks for your feedback
Kind regards
Jollyes Customer services
Plenty of stock of Jollyes own cat…
Plenty of stock of Jollyes own cat litter and still at the price £16 for 2 large packs, purff-ect
April 14, 2024
Always a great selection of products
Always a great selection of products. With friendly staff.
April 14, 2024
Great service
Great service! I had not received a voucher to use in store via email but the cashier still gave me 15% discount as a valued customer. This is very rare in my experience else where!! I will recommend Jollyes to my friends!
April 5, 2024
Great product selection and extremely…
Great product selection and extremely helpful staff
March 29, 2024
Really helpful staff
April 4, 2024
Really lovely staff and always well…
Really lovely staff and always well stocked and presented
March 26, 2024
The staff where above and beyond
The staff where above and beyond. Very helpful and wouldn't the frog go not unless they had seen set up and temperature.
March 25, 2024
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