Love the mutibuys, it keeps the cost down per meal and is a lot cheaper than some types of food, We only feed raw and you have a great selection from different companies so that we can mix it up and... See more
Location
Switch locationJollyes Pet Store, Unit 1, 152 Southend Arterial Road, Romford, RM3 0BZ Greater London, GB
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See what reviewers are saying
Amazing service manager is incredible. Recommended jolly own duck to help with my dogs allergies. It has been a game changer and my dog is so much better now.. All the staff are polite friendly help... See more
Never use anyone else. Staff are so friendly helpful and nothing is to much. They have carried on working even though it is a nightmare for people to get to my branch Gallows corner and frustrated com... See more
I wanted to leave a review and a thank you as the food brand (K9 Puppy Maxi Dry Food) which was recommended to me by a store associate, was a amazing suggestion. As we have a Cane Corso pup who wasn't... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Pet Store, Unit 1, 152 Southend Arterial Road, Romford, RM3 0BZ, Greater London, United Kingdom
- 01708 375 115
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Great staff always happy to help and…
Great staff always happy to help and have everything I need.
Always helpful polite and caring staff…
Always helpful polite and caring staff 👍 A credit to your company ! That’s why I am a regular customer at Gallows corner branch
Always friendly staff and a wide range…
Always friendly staff and a wide range of dog food, treats and toys 😀
Staff always very helpful
Staff always very helpful. My dog lives going in there and lives gis little treat when I pay.
The friendly help from the staff.
Great selection and reasonably priced…
It was my first visit to Jollyes after a friend recommended I go to you for my dogs food, my first impression, what an amazing selection you have, lovely helpful friendly staff,
Variety of goods
Variety of goods , much cheaper than other pet stores.
Friendly helpful staff
I always look forward to visiting…
I always look forward to visiting Jollyes, because the staff are always friendly and helpful. I get served quickly and get help carrying items that are heavy to my car.
Excellent pet Supplies
Fast service, excellent products, loads to choose from and reasonably priced
So helpful so friendly.
So helpful so friendly,my little dog poppy can’t wait to get in the shop,because they make a fuss of her.
The birds were happy :)
From the excitement of my 5 budgies when they saw the amount of millet their owner had bought them, I'd say it definitely deserves a 5 star review ;)
Had all the items I needed in stock and…
Had all the items I needed in stock and the staff were extremely helpful
Always very helpful…great service
Great customer service gave us a…
Great customer service gave us a sample, very impressed , young lady served me, no name.
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