Richie & all the staff @the Runcorn store are all very helpful, pleasant & friendly, they all go out of their way to make sure you get what you want & what you went for, even their expert advice on ce... See more
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Was recommended Jollyes by a friend and wasn’t disappointed. Visited Friday 29th August 2025 and received excellent customer service from a lovely young lady. When buying a Bully Billow harness and l... See more
Our 6 yr old Llewlyn setter is an extremely fussy eater. He has also been recently diagnosed with PLE (protein loosing enteropothy) but he also has to have a low to medium fat diet aswell as a single... See more
The staff are always so friendly, helpful and approachable. They make sure that you find everything that you need. I personally find the store feels like it's a Family run business atmosphere and th... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Trident Retail Park, Halton Lea, WA7 2FQ, Runcorn, United Kingdom
- 01928 751288
4.8
Excellent
926 reviews
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The staff go above and beyond
The staff go above and beyond, and are always very welcoming and friendly.
May 28, 2025
Great customer service
The young lady who served us was so friendly, and just a lovely person, nothing was to much trouble for her. A credit to Runcorn store
May 21, 2025
Another Successful Visit
As always, your staff are friendly helpful and professional
Thank you!
May 21, 2025
Very friendly staff and knowledgeable…
Very friendly staff and knowledgeable staff arranged to have a tapeworm tablet administered by the vet at Runcorn for travel purposes and was really pleased at the price charged compared to vets for pets who are a lot more expensive.
May 16, 2025
Every visit is a good one at Jollyes
Great information from knowledgeable staff about appropriate products and best practice for our two dogs whilst travelling. Staff were friendly and respectful. Never had a bad experience in this store. Good range of products for most pets, lovely staff and good customer service.
April 12, 2025
Very nice and polite staff always will…
Very nice and polite staff always will to help when needed to
April 24, 2025
Plenty of choice for everything
Plenty of choice for everything. Clean store. Friendly staff.
May 1, 2025
Jolly at Jollyes
Jolly at Jollyes, great staff, exceptional products, I love going to Jollyes
April 29, 2025
Assistant
Assistant was courteous and very helpful making my visit most pleasant.
Thanks
April 30, 2025
Good advice!
Good advice from floor member given to customer concerning varieties of cat litter, pricing, stocking, alternatives etc. Really helpful. Then a friendly interaction at till too!
April 24, 2025
Friendly and polite staff
Product was in stock, staff already serving. Interaction and friendly banter made my visit all the more enjoyable
April 22, 2025
No choice for what I looked to buy and…
No choice for what I looked to buy and only one bottle in store so I took that although I would have bought another brand if available. Staff friendly and helpful.
April 22, 2025
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