Nicola did an amazing job grooming Daisy. Really appreciate the loving attention she provided to my nervous dog.
Company replied
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See what reviewers are saying
I'd like to say a huge thank you to the staff at Scunthorpe Jolleys who helped me when my great granddaughter had a massive tantrum in store and could not be consoled despite everyone's efforts! The... See more
I love this shop lots of different toys, clothing for my dog. Value for money. The colleagues are all animal lovers and make a fuss of my dog when we come in. The jollies dog groomers are AMAZING too... See more
The girl on cash desk took the time to help and find what I needed didn't actually just say no we haven't got that which is rare I have found at someone wanting to help and be friendly at the same ti... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Doncaster Road 2, DN15 8GR, Scunthorpe, England, United Kingdom
- 01724514550
4.8
Excellent
705 reviews
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Helpful and kind staff
Helpful and kind staff, good choice of dog meat at a good price.
Great place to shop lots to choose from.
November 9, 2024
Always happy to see molly and has a…
Always happy to see molly and has a little cuddle with her before I leave her as she’s usually shaking, very friendly and polite x
November 9, 2024
Sales assistant was very helpful and…
Sales assistant was very helpful and explained about the loyalty program to save10% which made the price of item purchased more in line with other outlets
November 8, 2024
It was a good experience but when…
It was a good experience but when walked in to see the animals they had gone very, disappointing as alway look forward to seeing them. They always brought the feeling of been in a pet shop. Now just feels like boating shop even though the staff are alway happy to help.
October 30, 2024
Helpful shop assistant
Helpful shop assistant. Shop was easy to navigate, shop was also very clean
October 30, 2024
Went into Jollyes for advice about dog…
Went into Jollyes for advice about dog food and my dog itching.
The young lady who served me was very informative about which food to give her and the fact that treats can also make dogs itch.
So far so good and she likes the food.
Thank you very much young lady you were brilliant
October 29, 2024
Unprompted review
Excellent service
Excellent service, the supervisor Cat was very helpful and found the correct size of dog coat from the storeroom for us.
October 27, 2024
Good pet shop👍 friendly staff.
October 28, 2024
Easy and quick visit
October 24, 2024
The young man at the counter was very…
The young man at the counter was very polite lite andhelpful
October 24, 2024
Nice staff very helpful and…
Nice staff very helpful and knowledgeable. A clean and tidy store ,
I miss the live animals though !
October 24, 2024
Very good petshop
Was very nice and easy to get what I wanted and the staff are really nice, was served by Kirsty. Very nice and helpful.
October 23, 2024
Got alot off choice
First time i have been in and was impressed with what they had i got what we needed thank you
October 21, 2024
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Reply from Jollyes The Pet People - Scunthorpe
We understand your frustration with the wait times at the tills. We are always working to improve our customer service and will take your feedback into consideration.
Staff should ask before touching someone’s puppy
I came in with my young puppy (carried as he’s only had 1 vaccine so far) to experience the shop and to pick up a few things. The store is well laid out and I picked up a few unusual things that I hadn’t seen elsewhere. But staff should really know to ask to say hi to a dog, especially one so young! One of your staff walked right up to me, started stroking my puppy without asking. I was always taught to ask before petting someone’s dog, not only is it polite but it’s also necessary in case the dog can’t be petted or is a bite risk. The lady who served me at the tills was lovely, friendly and super polite. Didn’t go to touch my puppy either.
October 19, 2024
Reply from Jollyes The Pet People - Scunthorpe
We appreciate you taking the time to share your experience. We're glad you found our store well-laid out and enjoyed the unique items we offer. We understand your concern about the staff member approaching your puppy without asking. We value our customers' comfort and will certainly share your feedback with our team to ensure they are mindful of personal space and always ask before interacting with pets.
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