Jollyes The Pet People - Scunthorpe Reviews 

705
TrustScore 5 out of 5

4.8

Doncaster Road 2, DN15 8GR Scunthorpe, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Nicola did an amazing job grooming Daisy. Really appreciate the loving attention she provided to my nervous dog.

Company replied

Rated 5 out of 5 stars

I'd like to say a huge thank you to the staff at Scunthorpe Jolleys who helped me when my great granddaughter had a massive tantrum in store and could not be consoled despite everyone's efforts! The... See more

Rated 5 out of 5 stars

I love this shop lots of different toys, clothing for my dog. Value for money. The colleagues are all animal lovers and make a fuss of my dog when we come in. The jollies dog groomers are AMAZING too... See more

Rated 5 out of 5 stars

The girl on cash desk took the time to help and find what I needed didn't actually just say no we haven't got that which is rare I have found at someone wanting to help and be friendly at the same ti... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Doncaster Road 2, DN15 8GR, Scunthorpe, England, United Kingdom

  • 01724514550

4.8

Excellent

TrustScore 5 out of 5

705 reviews

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4.8

All reviews

(705)

9,235 reviews in the last 12 months

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Rated 5 out of 5 stars

Pigs ears

Called in for treats the pigs ears were huge compared to other pet shops £1.25 each or 5 for £5.00 my fur babies were so happy with there treats I call every week but obviously don’t just come out with pigs ears 😂 the food also is a great saving compared to other store and always seems to be on offer

December 28, 2024
Rated 2 out of 5 stars

Your choice of joint tablets has almost…

Your choice of joint tablets has almost diminished leaving only [ youmove ] as about the only choice I was buying beaphar products from you on a regular basis but they are not available in your store anymore?

January 3, 2025
Jollyes The Pet People - Scunthorpe logo

Reply from Jollyes The Pet People - Scunthorpe

Good afternoon,

We understand your frustration with the limited selection of joint tablets. We strive to offer a wide variety of products to meet our customers' needs. We appreciate your past patronage and will take your feedback into consideration as we make decisions about future product offerings.

Kind regards

Jollyes customer services

Rated 2 out of 5 stars

Jollyes pet club member!

Having joined jollyes pet club 6 months ago I have never been welcomed by email or sent any offers I still buy things from them and tell them every time that no contact has been made and still no one in store does anything to help

December 29, 2024
Jollyes The Pet People - Scunthorpe logo

Reply from Jollyes The Pet People - Scunthorpe

Good morning,

We understand your frustration with not receiving any communication from our pet club. We value your loyalty and appreciate you bringing this to our attention.

We kindly ask you contact help@jollyes.com and a member of the team can assist you with your access.

Kind regards

Jollyes customer services

Rated 5 out of 5 stars

I'd like to say a huge thank you to the…

I'd like to say a huge thank you to the staff at Scunthorpe Jolleys who helped me when my great granddaughter had a massive tantrum in store and could not be consoled despite everyone's efforts! The lady still managed to advise me on a better cat food for my ailing cat - Eric. He loves the food and Rubylyn did calm eventually, it seems she is teething! Thank you for the advice and empathy!

December 20, 2024
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