Nicola did an amazing job grooming Daisy. Really appreciate the loving attention she provided to my nervous dog.
Company replied
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Nicola did an amazing job grooming Daisy. Really appreciate the loving attention she provided to my nervous dog.
Company replied
I'd like to say a huge thank you to the staff at Scunthorpe Jolleys who helped me when my great granddaughter had a massive tantrum in store and could not be consoled despite everyone's efforts! The... See more
I love this shop lots of different toys, clothing for my dog. Value for money. The colleagues are all animal lovers and make a fuss of my dog when we come in. The jollies dog groomers are AMAZING too... See more
The girl on cash desk took the time to help and find what I needed didn't actually just say no we haven't got that which is rare I have found at someone wanting to help and be friendly at the same ti... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Doncaster Road 2, DN15 8GR, Scunthorpe, England, United Kingdom
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Called in for treats the pigs ears were huge compared to other pet shops £1.25 each or 5 for £5.00 my fur babies were so happy with there treats I call every week but obviously don’t just come out with pigs ears 😂 the food also is a great saving compared to other store and always seems to be on offer
I got what I wanted. The member of staff who served me at the till was friendly.
Your choice of joint tablets has almost diminished leaving only [ youmove ] as about the only choice I was buying beaphar products from you on a regular basis but they are not available in your store anymore?

Reply from Jollyes The Pet People - Scunthorpe
The staff are great & good prices on things for pets
Having joined jollyes pet club 6 months ago I have never been welcomed by email or sent any offers I still buy things from them and tell them every time that no contact has been made and still no one in store does anything to help

Reply from Jollyes The Pet People - Scunthorpe
Friendly helpful when becoming a member. Dogs like the dry dog food.
Good choice of raw foods and good bulk deals
I'd like to say a huge thank you to the staff at Scunthorpe Jolleys who helped me when my great granddaughter had a massive tantrum in store and could not be consoled despite everyone's efforts! The lady still managed to advise me on a better cat food for my ailing cat - Eric. He loves the food and Rubylyn did calm eventually, it seems she is teething! Thank you for the advice and empathy!
Our 1st time shopping with you (Scunthorpe branch), it was a lovely experience.
Friendly and helpful staff, nice comprehensive range of products and reasonable prices.
What’s not to like?
Great customer service & also finding what I wanted quickly nice clean shop friendly service as always
Went into store a bought a dog crate. The staff were very polite and very helpful.
Staff are helpful and friendly, there is a good range of products at reasonable prices. You can also get your dogs weighed or if need any advice they will give you it
Easy to find items needed in shop.
Warm, welcoming staff.
It is lovely going to Jollyes, the young assistant who served me was great, and gave me advice which I found very helpful.
Very nice staff ,friendly and helpful it is a pity they are not in Lincoln thank you for your help
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