Nicola did an amazing job grooming Daisy. Really appreciate the loving attention she provided to my nervous dog.
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Nicola did an amazing job grooming Daisy. Really appreciate the loving attention she provided to my nervous dog.
Company replied
I'd like to say a huge thank you to the staff at Scunthorpe Jolleys who helped me when my great granddaughter had a massive tantrum in store and could not be consoled despite everyone's efforts! The... See more
I love this shop lots of different toys, clothing for my dog. Value for money. The colleagues are all animal lovers and make a fuss of my dog when we come in. The jollies dog groomers are AMAZING too... See more
The girl on cash desk took the time to help and find what I needed didn't actually just say no we haven't got that which is rare I have found at someone wanting to help and be friendly at the same ti... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Doncaster Road 2, DN15 8GR, Scunthorpe, England, United Kingdom
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Got what I need for my dog and the wild birds.
Clean and the staff are friendly and help when asked.
I wasn’t sure what I was doing with a voucher and the staff sorted it out for me.
Very helpful staff good advice on what I need reddy for our new puppy
I just love going into jolleys, they are very helpful and knowledgeable. Nothing is too much trouble for the staff and will do anything to help you find what you're looking for.
The girls in the shop was so helpful and informative.
Good selection, wide range and quality items.
Shame the one question we had for staff members, they didn’t know but did “guess” turns out it was slightly wrong but not critical
Staff friendly and helpful. Lower rating as raw dog food more expensive than I cam buy elsewhere
Very helpful friendly staff. Nice atmosphere in the store. Good value for money will definitely shop here again.
I would have given 5 star’s, however my ability to not place a order on line and have it delivered is why only 4 stars were given
I have tried several times to access your website to no avail I did mention this to the in store assistant
The young girl who served me was very helpful
Good pet products, well priced good offers, helpful and friendly staff in the store. Easy to navigate online, quick delivery.
Very helpful helped me find exactly what I wanted. First time of shopping there and will certainly be returning.
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