Nicola did an amazing job grooming Daisy. Really appreciate the loving attention she provided to my nervous dog.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'd like to say a huge thank you to the staff at Scunthorpe Jolleys who helped me when my great granddaughter had a massive tantrum in store and could not be consoled despite everyone's efforts! The... See more
I love this shop lots of different toys, clothing for my dog. Value for money. The colleagues are all animal lovers and make a fuss of my dog when we come in. The jollies dog groomers are AMAZING too... See more
The girl on cash desk took the time to help and find what I needed didn't actually just say no we haven't got that which is rare I have found at someone wanting to help and be friendly at the same ti... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Doncaster Road 2, DN15 8GR, Scunthorpe, England, United Kingdom
- 01724514550
4.8
Excellent
705 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took cocker poo for full trim and make…
Took cocker poo for full trim and make over very happy with results
May 30, 2025
Whenever I Come In2 The Store The Staff…
Whenever I Come In2 The Store The Staff Are Always So Polite & Helpful & Its AlwYs A Pleaure 2 Visit . Thanx .
May 27, 2025
Lovely staff, and very caring.
Absolutely lovely staff, made very welcome, and my little shihtzu greeted and fussed alot which made her at ease, beautiful groom, next groom already booked.
May 12, 2025
Very happy with our visit to Jollyes…
Very happy with our visit to Jollyes vet service. Our dog was vaccinated for Kennel Cough and we purchased flee and tick prevention. The vaccination was so much cheaper than traditional vets, which are becoming so expensive.
May 6, 2025
Helpful and happy staff
May 7, 2025
Friendly staff
Friendly staff, who took the time to answer my questions fully, without rushing. Very friendly and helpful.
May 2, 2025
The plan of the shop is so well laid…
The plan of the shop is so well laid out and easy to find. The staff are so friendly and helpful.
May 1, 2025
Bought the huge buffalo ears for my…
Bought the huge buffalo ears for my dogs they love them & last a while for them to chew
April 24, 2025
Great choice and helpful dtaff
April 25, 2025
Pet Clinic
Attended the pet clinic today with my 10 week old pup, we were treated well and he had a full check before his vaccination, quickly done. Will be returning to them next year for his booster!
April 22, 2025
Very tidy and well kept store
Very tidy and well kept store. Clearly marked and price labelled. We found everything that we needed, some great products. The staff were helpful and friendly.
April 21, 2025
Fantastic shop staff was nice and…
Fantastic shop staff was nice and friendly very helpful
April 13, 2025
What's not to like
Lovely shop and staff. They have a range of goods to choose from. Just got my dog a new bed and she absolutely loves it 😍 the only downside is no longer having animals or fish like the other competitors. I absolutely love the dog wash station available definitely a life saver and better than doing it at home!
April 11, 2025
Staff are very helpful
April 12, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.