Informative staff. Good value dog treats. Also if your dog is needing a booster vaccination, it's only £25 with no consultation fee, also cheap ( can't remember the price ) for puppy vacs or you can p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staff awesome as always, just disappointing to see only 1 person serving but I know the minimum wage affects shops and the prices etc. There weren't any live pets in there either, which there use... See more
Our visit on Saturday 28th September went smooth as usual. We found what we wanted and the gentleman on the checkout was very pleasant as always. He asked if we had managed to get what we wanted and i... See more
The guy working at Jolleyes Sheffield on the day I went in was exceptional. He assisted an elderly lady before me and was kind, considerate and took the time to explain things fully. He offere... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Meadowhall Retail Park, Sheffield, S9 2YZ, Sheffield, United Kingdom
- 01142 425421
4.7
Excellent
846 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jollyes The Pet People - Sheffield
I am sorry to hear you were unable to get through to us. Please send us an email on help@jollyes.com with your contact number and a suitable time to call.
Kind regards,
Jollyes
I really cannot fault the staff at…
I really cannot fault the staff at meadowhall retail park ( Sheffield) always really helpful and the store is always stocked up and neat and tidy
February 21, 2026
Staff are always friendly and…
Staff are always friendly and approachable- makes shopping there a really good experience
February 16, 2026
Really helpful and friendly staff
Really helpful and friendly staff.
Highly recommend
February 5, 2026
The staff was polite and friendly and…
The staff was polite and friendly and very helpful
They was knowledgeable l will use and recommend Jollyes again
Dora sends a woofing thankyou for her Trest
January 31, 2026
Great experience
Your colleague at the till was caught up with the customer in front of me. She was really very attentive to the customer and also myself by smiling and when it was my turn she apologised for the wait which was not long at all. Everything was easy to find in store and very clean.
January 20, 2026
I chose my purchases and queued at the…
I chose my purchases and queued at the till the assistant came and opened a second till she was very polite please and thank you was said, not used so much today. Was a great experience.
January 25, 2026
One of the girls put the dog crate…
One of the girls put the dog crate together for us.
January 6, 2026
Needing help with certain product
Needing help to choose a certain product, staff was there to help and sorted straight away. No problems
January 5, 2026
Staff very helpful couldn't find the…
Staff very helpful couldn't find the product we required,told us what isle we required,check out was busy but put another operator on.
January 2, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.