Informative staff. Good value dog treats. Also if your dog is needing a booster vaccination, it's only £25 with no consultation fee, also cheap ( can't remember the price ) for puppy vacs or you can p... See more
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Well I like jollyes, reasonable prices, plenty of choice staff are always happy to help and with a smile
Company replied
Staff awesome as always, just disappointing to see only 1 person serving but I know the minimum wage affects shops and the prices etc. There weren't any live pets in there either, which there use... See more
Our visit on Saturday 28th September went smooth as usual. We found what we wanted and the gentleman on the checkout was very pleasant as always. He asked if we had managed to get what we wanted and i... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Meadowhall Retail Park, Sheffield, S9 2YZ, Sheffield, United Kingdom
- 01142 425421
4.7
Excellent
847 reviews
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Staff very helpful couldn't find the…
Staff very helpful couldn't find the product we required,told us what isle we required,check out was busy but put another operator on.
January 2, 2026
I’m sorry Jollyes
I’m sorry Jollyes, I had an awful experience when I last visited your store and although it was not particularly the fault of any of the staff, it was another customer who took it upon themselves to seemingly randomly target me for abuse and humiliation, your staff did nothing and now I have also been ignored by your central customer services. I can’t see myself returning, especially not to Meadowhall retail park Sheffield.
December 19, 2025
It was easy to order and the price was…
It was easy to order and the price was very good
Very happy with product and will last me ages, easy 2 clean out and cat likes to use it
December 2, 2025
Helpful staff
Helpful staff. Good prices. Very helpful colleague who helped me to my car with my purchases
November 28, 2025
Went in on Monday to use my voucher
Went in on Monday to use my voucher , spent £98.00 and voucher didn’t work 😩supposed to be £5.00 off . But the staff are always friendly and offer advice .
December 1, 2025
Usually can get what we need
November 1, 2025
Being approach by the assistant…
Being approach by the assistant straight away.recommend really well products that I needed on this occasion. Very knowledgeable assistant
October 9, 2025
Clean inviting store very helpful staff
October 7, 2025
Helpful knowledgeable staff.
October 2, 2025
Competitive prices and good selection…
Competitive prices and good selection of small animal products
September 27, 2025
Great prices
Fantastic to get what you wanted with ease and just one stop, great product choice, prices and service.
September 27, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Can’t tell me if got a voucher or not…
Can’t tell me if got a voucher or not makes life difficult when disabled
September 26, 2025
Reply from Jollyes The Pet People - Sheffield
We apologize for the inconvenience . voucher would be available via your online account and all you need to do is click to activate and these will then be available when you shop in store We'll review how to improve our service.
The gentleman who served me was very…
The gentleman who served me was very professional and very polite.
September 23, 2025
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