Informative staff. Good value dog treats. Also if your dog is needing a booster vaccination, it's only £25 with no consultation fee, also cheap ( can't remember the price ) for puppy vacs or you can p... See more
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Well I like jollyes, reasonable prices, plenty of choice staff are always happy to help and with a smile
Company replied
Staff awesome as always, just disappointing to see only 1 person serving but I know the minimum wage affects shops and the prices etc. There weren't any live pets in there either, which there use... See more
Our visit on Saturday 28th September went smooth as usual. We found what we wanted and the gentleman on the checkout was very pleasant as always. He asked if we had managed to get what we wanted and i... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Meadowhall Retail Park, Sheffield, S9 2YZ, Sheffield, United Kingdom
- 01142 425421
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Very helpful and polite
Great selection of raw food
The selection of raw food is great & the staff are friendly & helpful. The app for rewards is dated, could do with updating so your able to add the card to your wallet.
Called my local Attercliffe store to…
Called my local Attercliffe store to ask about snake food as there closer to me than the snake shop. Thay said that sold and had the snake food I needed i told them I'd be down in ten mins. Got there and they said thay didn't have any absolute waster if my time and petrol what's the point in calling ahead. No wonder the store looks like it's struggling . I defo won't go back and ive shopped at jollys for years
Great friedly staff
Always excellent customer service and…
Always excellent customer service and very glad to know that Jollies no longer sells pets
Customer service isit just before closing and staff…
Visit just before closing and staff still very helpful to customers, not wanting to usher me out.
Always have a great choice of pet food…
Always have a great choice of pet food and good prices. Staff always helpful and friendly display of dog toys amazing can I leave my dogs here?
Great staff i deliver their so I’ve got…
Great staff i deliver their so I’ve got to know the staff and would recommend them to anyone
I had a vaccination appt and the vet…
I had a vaccination appt and the vet there was amazing, he fussed my puppies before the vaccines & made the experience a positive one.
All the staff in store were great & friendly
We went to the checkout to pay
We went to the checkout to pay, as we approached the area the shop assistant walked away. A few minutes after another assistant arrived but we were greeted and served with the enthusiasm of a wet carrier bag !
Great price cat food .
What a fab store with a fab team so…
What a fab store with a fab team so helpful and friendly and a fantastic range for your animals
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