Informative staff. Good value dog treats. Also if your dog is needing a booster vaccination, it's only £25 with no consultation fee, also cheap ( can't remember the price ) for puppy vacs or you can p... See more
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Well I like jollyes, reasonable prices, plenty of choice staff are always happy to help and with a smile
Company replied
Staff awesome as always, just disappointing to see only 1 person serving but I know the minimum wage affects shops and the prices etc. There weren't any live pets in there either, which there use... See more
Our visit on Saturday 28th September went smooth as usual. We found what we wanted and the gentleman on the checkout was very pleasant as always. He asked if we had managed to get what we wanted and i... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Meadowhall Retail Park, Sheffield, S9 2YZ, Sheffield, United Kingdom
- 01142 425421
4.7
Excellent
847 reviews
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Had a lovely look round thr shop today…
Had a lovely look round thr shop today and was surprised by thr prices, got a lovely new dog coat for half price.
March 4, 2025
They was amazing with my boy very…
They was amazing with my boy very understanding and very quick
February 26, 2025
The staff are always very helpful and…
The staff are always very helpful and can't do enough for you.
February 24, 2025
Pleasant shopping experience
Pleasant shopping experience. Staff always pleasant and helpful.
February 15, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
An inconsistent supply of vital food
I am now moving to another supplier of frozen food for reptiles as the supply is erratic and badly stored . As a rescuer, I need a consistent supplier, as my budget is limited . I need food of consistent quality and, this is not so .
February 18, 2025
Reply from Jollyes The Pet People - Sheffield
Good morning,
We understand your frustration with the inconsistent supply and storage of our frozen food. We value your business and appreciate you bringing this to our attention. We are committed to providing reliable and high-quality products to our customers.
Kind regards
Jollyes customer services
Great shopping experience
The shop is clean and organised making it easy to find what you are looking for. I am always able to get everything I need but on this occasion couldn’t that is why I’ve given 4 stars instead of 5.
Staff are friendly and approachable and everything is reasonably priced.
February 13, 2025
every time i visit the staff are really…great
every time i visit the staff are really helpful and polite
February 12, 2025
Great customer service😁😁👍👍
Great customer service😁😁👍👍
Sorted me out in no time finding my £2 discount i recieved😁
February 15, 2025
Good customer service
Got everything I needed and was served quickly by a friendly staff member.
February 14, 2025
Our cat is a fussy eater and we knew…
Our cat is a fussy eater and we knew Jollyes would stock the only food he will eat that we can't get at the local supermarket.
February 8, 2025
Great value wild bird food plenty of optionsof…
Great value wild bird food plenty of options to suit everyone’s wallet
Will be back great deals for bulk buying or smaller packets
February 8, 2025
Items in store that I needed so all good
February 7, 2025
Wide variety to choose from and staff are helpful and friendly.
Plenty of variety to choose
February 5, 2025
Whenever we visit our Sheffield pet…
Whenever we visit our Sheffield pet store the shop assistants are always helpful, they help you choose the right product for your pets. The prices are decent and there is always a good choice to choose from.
February 3, 2025
Great friendly staff
January 31, 2025
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