Informative staff. Good value dog treats. Also if your dog is needing a booster vaccination, it's only £25 with no consultation fee, also cheap ( can't remember the price ) for puppy vacs or you can p... See more
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Well I like jollyes, reasonable prices, plenty of choice staff are always happy to help and with a smile
Company replied
Staff awesome as always, just disappointing to see only 1 person serving but I know the minimum wage affects shops and the prices etc. There weren't any live pets in there either, which there use... See more
Our visit on Saturday 28th September went smooth as usual. We found what we wanted and the gentleman on the checkout was very pleasant as always. He asked if we had managed to get what we wanted and i... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Meadowhall Retail Park, Sheffield, S9 2YZ, Sheffield, United Kingdom
- 01142 425421
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Helpful staff and products in stock
Excellent store
Great products, lovely store at Meadowhall Retail Park and very friendly helpful staff.
Jollyes sell a wide variety of products…
Jollyes sell a wide variety of products to suit all pets, the staff a very friendly & knowledgeable always willing to help & give excellent advice
Friendliness and helpful of staff in…
Friendliness and helpful of staff in addition of good prices
Good price and voucher to boot.
Great service everyone was helpful and…
Great service everyone was helpful and had everything we needed for the puppy
A wide range of pet supplies
A wide range of pet supplies, relatively cheap, especially with the membership card.
Excellent quality and a great price…
Excellent quality and a great price everything you need apart from substrate and water conditioners which are also very reasonably priced would highly recommend as a starter aquarium
the offer on hay was great as a small…
the offer on hay was great as a small animal hoarder i spend a lot of money on hay and guinea pig food i loved the two for six pounds offer on hay and the lady who served me was very patient friendly and helpful she signed me up for a loyalty card and explained the benefits
May use AI-assist with repliesRead more
Looking for improvements They could have flatter trolley’s to…
They could have flatter trolley’s to get big bags of dog food onto Esther than in higher deeper ones
Then to struggle in and out with the foods and trolly full or empty
The display inside rather than items outside is much better I can tell an improvement in that and safer

Reply from Jollyes The Pet People - Sheffield
Jollyes great value
We get our dog food from Jollyes. Great store. Great value with the discounts and offers. Definitely recommend 🤩
Hygiene cat litter was well worth the…
Hygiene cat litter was well worth the money and good quality thank you
Extremely helpful
I have recently hurt my back and could not carry the large bag of dog kibble to my car, luckily the lovely helpful member of staff offered to take it to my car for me. This was beyond been helpful, I am truly grateful.
Friendly service and excellent environment.
You walk in and it's a calm and safe environment, there's lots to choose from for your pet and the staff are friendly, always with a smile on there faces 😊
The gentleman that served me was…
The gentleman that served me was extremely polite and friendly. He Knew where all items were and even carrried the pet carrier I purchased to the till.
I am sorry I can't remember his name, but I was there on the 13/01/2025 around 6.30 at the Meadowhall retail park branch.
A pleasure to shop
We placed a click and collect order. We had to travel further than normal to collect our order but the person who served us was friendly, efficient, and knowledgeable, it made the purchase a pleasure rather than a chore, thank you
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