We discovered our Romanian rescue dog Bobby had an allergy to anything with chicken in it, sadly most treats and foods we were buying had chicken in the ingredients. We decided to try Jollyes after d... See more
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As always another successful trip to Jollyes Stirling. My dog is like my baby and I love nothing more than spoiling him, unfortunately though he is getting on a bit and can't eat some of the things he... See more
I was looking for a new harness for my dog and although there were many staff members around, nobody offered to help. Managed to work out how they went on myself and found the right size. Also neede... See more
Company replied
I was unsure of what cat food I had previously purchased and a member of staff asked if l was needing help and when I explained my problem was they were able to look up my previous purchase through m... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 3, Burghmuir Road Retail Park, FK7 7NZ, Stirling, United Kingdom
- 01786234390
4.9
Excellent
531 reviews
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Great service great staff
October 2, 2024
Great service
Great service. Being a Pet Club Member gives great discounts and also discounts on Vet Clinic too. Professional friendly staff at my local Stirling Store. Thanks guys.
September 26, 2024
Great staff very knowledgeable and…
Great staff very knowledgeable and competitive pricing
September 14, 2024
Staff so helpful
Staff so helpful, just got a rescue dog and the advice and guidance were superb.
September 15, 2024
Excellent in store vaccination service and friendly and knowledgeable staff.…
I am a relatively new Jollyes customer and find the staff really friendly and knowledgeable, on my visit I discovered that they offer a vet service in store for vaccinations, microchip etc, so took my cat along to be vaccinated, microchipped, flea and worm preventative treatment and what a wonderful experience for my cat, the vet really put my cat at ease and was so gentle and patient with her, she also received a full health check, the overall service was very professional and caring and the most important thing was my cat wasn’t stressed at all, Jollyes moto is that they want this service to be affordable for everyone and this all cost me less than half what I would have paid at the majority of vets with no compromise on care.
I strongly recommend this service and store.
Well done Jollyes! And thank you to the wonderful staff at the Stirling store.
September 16, 2024
Great store
Store always looks clean and well organised and staff are friendly and professional. Rarely had an issue getting what I came for but once it was out of stock and staff were very quick to check for me and let me know when stock was expected.
September 14, 2024
Great customer service and good prices
Great customer service and good prices. Lucy loves the food.
September 16, 2024
Friendly helpful staff
September 14, 2024
Excellent Customer Service
This store gave me excellent customer service and was friendly throughout.
September 11, 2024
Great customer service - no complaints here!
I arrived to pick up a click and collect order and I could see the product was behind the till waiting for me. There didn't seem to be many staff in the store and there was no-one at the till when I arrived but a member of staff appeared quickly and he was friendly and polite.
I was also there for the community pet clinic as my cat was due his annual booster vaccination. We were taken straight away and again the member of staff who checked us in and out was friendly and polite. The vet was professional and carried out a thorough health check, administered the vaccination and weighed my cat. The cost of the vaccination at the clinic is much lower than local vets, who do not advertise their prices, which are much higher. As our cat is young we took advantage of the 'vaccinations for life' offer which will save us a lot of money in the long run.
September 9, 2024
The Staff are Friendly and Helpful
The Staff are Friendly and Helpful, always Smiling
August 25, 2024
Am from Hamilton I go to this store…
Am from Hamilton I go to this store every week to buy for my guinea pigs . The store is immaculate staff are very professional only to willing to be of assistance & friendly
This pet store is a credit highly recommend
August 24, 2024
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