Was a bit surprised that my outlet doesn't keep Lily's Kitchen multi packs. It's the only tinned dog food I will feed my mutts as their ingredients panel is transparent and honest. Paying £2+ for an i... See more
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Location
Switch locationLustrum Avenue 1, unit 1a, TS18 2RB Stockton-on-Tees, England, GB
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Took my dog for her booster using Jollyes for the 1st time. Booking was easy registration on the day was straight forward. Vet was lovely very polite, checked my dog over and then administered the inj... See more
Absolutely amazing as always! Found everything I wanted easily in store and the staff were friendly and helpful. The girl who served me went above and beyond with customer service as we chatted about... See more
Helpful staff at a local pet supply shop. We were researching the type of food, and cages for Degu. A specific cage was needed. We went into a local store and we saw one on a high rack with a bundl... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
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Lustrum Avenue 1, unit 1a, TS18 2RB, Stockton-on-Tees, England, United Kingdom
4.8
Excellent
807 reviews
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Helpful staff at a local pet supply…
Helpful staff at a local pet supply shop.
We were researching the type of food, and cages for Degu. A specific cage was needed. We went into a local store and we saw one on a high rack with a bundle of necessary supplies- bedding, food, toys disinfectant etcetera. This was the only one in stock. Four members of staff were involved to get it down dismantle and price it. As the instructions were not available, and the cage was in a clearance sale, a discounted price was given for the cage by the manager.
We were pleased with the help and advice, and alternative supplies that were offered (at listed price).
The car parking was easily accessible.
November 25, 2024
Staff were very helpful
Staff were very helpful, the advice we got was spot on, they had a big variety and the price was very reasonable.
November 24, 2024
Advice was very helpful!
Advice was very helpful from female staff member regarding our two new kittens! Both employees were pleasant, shop clean and tidy and well laid out.
November 23, 2024
Great services for simple vet care.
Great services for simple vet care.. Diagnosis and vaccinations.. An it's got to be the best priced about.. You book online.. The only thing is I believe the vet is in one branch one day and at a different one the next day... But still great though..
November 21, 2024
Dave the store manager always goes…
Dave the store manager always goes above and beyond every visit we have at jolleyes.
November 10, 2024
My first time visiting
My first time visiting this store and staff were very friendly and chatty and the section of products was brilliant. Will be visiting again.
November 18, 2024
Friendly and helpful
Nice shop, well laid out. Helpful staff. Saw the manager carrying hay bales to a customers car. Very polite and friendly.
November 17, 2024
Doggy Winter coat
Looking for a coat for Wilfy, our dog. Struggled to find the right size so looked for an assistant. Found one and she was extremely helpful. Tried the coats on Wilfy until we found the right fit. Nice quality coat at a fair price.
November 14, 2024
Our Favourite Pet Shop
Great selection, great prices, nice new Stockton store, helpful staff, very pleased with everything I have bought. My Yorkie likes the Lifestyle brand dry food and loves the yak chew sticks.
November 5, 2024
Very little greeting as we entered and…
Very little greeting as we entered and very little conversation at the till? Tuesday
November 12, 2024
Helpful and friendly staff
November 9, 2024
The gentleman in the shop went above…
The gentleman in the shop went above and beyond. Even though I didn't ask for assistance he really paid attention to what I was looking at and my needs and helped me anyway.
He was very pleasant, chatty and welcoming.
November 4, 2024
Staff are always great super friendly
Staff are always great super friendly, my dog loves her visits here!
November 5, 2024
Lovely assistance lot of info abt…
Lovely assistance lot of info abt jollies on pet purchases and having an online account
November 2, 2024
The staff are very good and friendly would recommend to anyone.
Staff excellent would recommend to anyone.
October 17, 2024
Wow, Wish I’d visited sooner!!
I’d never been in my local Jollyes (Lustrum Ave, off Portrack, Stockton), Wow !!! wish I’d visited before. The staff, who were so knowledgeable and helpful, and the shop was extremely clean and clearly laid out. My Cavapoo, was welcomed so kindly and lovingly. Thank you !! We’ll be BACK! X
October 23, 2024
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