Was a bit surprised that my outlet doesn't keep Lily's Kitchen multi packs. It's the only tinned dog food I will feed my mutts as their ingredients panel is transparent and honest. Paying £2+ for an i... See more
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Location
Switch locationLustrum Avenue 1, unit 1a, TS18 2RB Stockton-on-Tees, England, GB
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Took my dog for her booster using Jollyes for the 1st time. Booking was easy registration on the day was straight forward. Vet was lovely very polite, checked my dog over and then administered the inj... See more
Absolutely amazing as always! Found everything I wanted easily in store and the staff were friendly and helpful. The girl who served me went above and beyond with customer service as we chatted about... See more
Helpful staff at a local pet supply shop. We were researching the type of food, and cages for Degu. A specific cage was needed. We went into a local store and we saw one on a high rack with a bundl... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Lustrum Avenue 1, unit 1a, TS18 2RB, Stockton-on-Tees, England, United Kingdom
4.8
Excellent
807 reviews
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Good service brilliant staff , great choice
Staff were great , very attentive, spoke as soon as I entered shop , great choice of products , my new place to shop for Meg my border collie
January 10, 2025
Good choice offered
Good choice offered, comparable prices, clean and airy environment. Freindly staff.
January 12, 2025
Excellent customer service and a good…
Excellent customer service and a good range of stock.
January 8, 2025
Very friendly helpful staff
Very friendly helpful staff . Knee what
they were talking about
January 6, 2025
Very friendly and helpful service
December 31, 2024
Excellent service
December 30, 2024
The staff were extremely helpful…
The staff were extremely helpful nothing was to much trouble, very friendly I will definitely be a regular customer
December 28, 2024
Really helpful staff
Really helpful staff, great atmosphere in store and signing me up for the pet club was not a problem. Thank you, great customer experience.
December 19, 2024
Click and collect
Ordered and paid online on Sunday afternoon, it was ready to collect within the hour. I chose to collect next morning, it was there ready and waiting behind the counter. Everything was quick, simple and no fuss and pleasant member of staff to complete the hand over.
December 16, 2024
Excellent customer service from all…
Excellent customer service from all three staff working 12.12.2024 at 19.30pm....so helpful and attentive to our needs as we prepared to bring our puppy home!
December 12, 2024
Helpful friendly staff
Helpful friendly staff - easy access to vet for 1st injection
November 28, 2024
Super friendly staff
Super friendly staff and really helpful. Can’t fault this store at all
December 1, 2024
The staff were very polite and…
The staff were very polite and welcoming, they were all very helpful and nothing was to much trouble
November 28, 2024
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