Was a bit surprised that my outlet doesn't keep Lily's Kitchen multi packs. It's the only tinned dog food I will feed my mutts as their ingredients panel is transparent and honest. Paying £2+ for an i... See more
Company replied
Location
Switch locationLustrum Avenue 1, unit 1a, TS18 2RB Stockton-on-Tees, England, GB
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Took my dog for her booster using Jollyes for the 1st time. Booking was easy registration on the day was straight forward. Vet was lovely very polite, checked my dog over and then administered the inj... See more
Absolutely amazing as always! Found everything I wanted easily in store and the staff were friendly and helpful. The girl who served me went above and beyond with customer service as we chatted about... See more
Helpful staff at a local pet supply shop. We were researching the type of food, and cages for Degu. A specific cage was needed. We went into a local store and we saw one on a high rack with a bundl... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Lustrum Avenue 1, unit 1a, TS18 2RB, Stockton-on-Tees, England, United Kingdom
4.8
Excellent
807 reviews
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Joy at Jollyes
Friendly polite and knowledgable staff . Also a well stocked store it’s a joy to visit .
March 9, 2025
Good price and good service
Good price and good service. Willing to help with heavy items
March 4, 2025
Great experience all the staff very…
Great experience all the staff very helpful i buy all my pet goods from jollys
March 6, 2025
Love goi g to thus store,everything you…
Love going to this store,everything you need for your pet is under one roof,the staff are very friendly and helpful and the store is always clean
March 1, 2025
Lovely staff and always have what I…
Lovely staff and always have what I want to buy
February 28, 2025
Great product range
Great product range, competitive prices, friendly, helpful staff
February 28, 2025
May use AI-assist with repliesRead more
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Bins almost empty of weigh your own dog…
Bins almost empty of weigh your own dog treats
Just a few with small amounts in bottom
February 18, 2025
Reply from Jollyes The Pet People - Stockton
We understand your frustration with the empty bins. We strive to keep our shelves stocked and apologize for the inconvenience this caused.
great selection fantastic prices
great selection fantastic prices tell everyone with pets to go won't get my dog or cat food or accessories from anywhere else
February 22, 2025
Excellent service and great prices
February 17, 2025
Fantastic shop and the best staff
Fantastic shop.. First time that we have visited. We were served by two of the most friendly and helpful assistants ever. They went out their way to help. Products in the shop were fab. We just went in to look and ended up buying an amazing rat cage. Thank you!
February 15, 2025
Unprompted review
Brilliant shop!!
The staff member was so helpful and lovely, had a nice chat about our pets whilst at the till too. The choice of products is so amazing, never seen so many cat toys in one shop! Usually can never find good toys for our kitty🐾
100% recommend👍🏻 prices are fairly cheap too!!
February 12, 2025
Igo for parrot food
Igo for parrot food, like it as you can get as much or as little as you like. Would like for them to have supply more dog food plus more savings on the dog food, I usually go on line for mine buy if there was more savings I would go there instead
February 10, 2025
Absolutely amazing as always
Absolutely amazing as always! Found everything I wanted easily in store and the staff were friendly and helpful. The girl who served me went above and beyond with customer service as we chatted about my puppy and she suggested some puppy socialisation options as I had told her that’s what I was hoping to find for Willow. I will keep coming back to the store as the staff truly care 🫶🏼
February 11, 2025
WELL LAID OUT STORE
WELL LAID OUT STORE. FRIENDLY STAFF AND FOUND MY PRODUCT IN MINUTES
January 29, 2025
Found what I was looking for at a…
Found what I was looking for at a reasonable price good customer service friendly staff
February 7, 2025
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