Purchased dog food from here for a while never been disappointed price wasn’t unreasonable, staff always happy to help
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Location
Switch locationVictoria Road, Fenton, Stoke on Trent, Staffordshire, ST4 2LJ Ston on Trent, GB
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See what reviewers are saying
Tried Jolly's for the first time yesterday. We were looking for a travel crate for our new puppy rescue. We found a bed and compared the price to other online companies including Amazon, I was surpr... See more
This store has quickly become my favourite one stop shop for everything for my dog. The store has a great selection of dog toys, food and treats. Every time I have been into the store, there has alway... See more
Very simple website to arrange click and collect. Team in store very friendly and helpful refreshing to see young team members smile and offer help instead of the grunts that you usually get these... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Victoria Road, Fenton, Stoke on Trent, Staffordshire, ST4 2LJ, Ston on Trent, United Kingdom
- 01782847268
4.8
Excellent
478 reviews
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Excellent customer service
January 20, 2025
Great customer service
Great customer service. I wanted a particular dog treat that was not on the shelves. The assistant(s) answered my query and bagged up the treats for me. They also operate a loyalty scheme. I was impressed with the range of products and fresh, raw food section.
January 18, 2025
Great friendly service from the…
Great friendly service from the lady/sales assistant as she was very informative; will certainly return.
January 13, 2025
The lady who served me was very…
The lady who served me was very knowledgeable, understanding and helpful
January 13, 2025
Fantastic shop
Fantastic range of dog food and staff are very knowledgeable and friendly.
January 13, 2025
Click and collect experience
Very simple website to arrange click and collect.
Team in store very friendly and helpful refreshing to see young team members smile and offer help instead of the grunts that you usually get these days in other shops.
Thank you quality product too
December 28, 2024
Very helpful and friendly staff ….
Very helpful and friendly staff ….. good stock of products.
December 29, 2024
Well worth a visit
Very good prices and selection of a range pet food and products. Polite and friendly staff who readily move around the store to help their customers. An excellent membership programme to help regular customers and give even more discounts
December 22, 2024
Lovely helpful staff.
Lovely helpful staff.the layout of the shop is easy to see everything on display.
December 19, 2024
Fantastic assistance.
Upon entering the stor you have a loverly welcome from the staff, they understood what I was after and offered great advice.
Also the cxtensive range of products and varieties is more than enough to suit your pets needs.
December 17, 2024
Great customer service
Everything we needed was there, the young lady on the till was more than happy to help with getting large bags of cat litter for us. Very good customer service.
December 14, 2024
Had a huge variety of products to suit…
Had a huge variety of products to suit all budgets. Very well stocked and helpful and friendly service from the staff.
December 10, 2024
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