Jollyes The Pet People - Swindon Reviews 593

TrustScore 4.5 out of 5

4.6

2c Mannington Retail Park, Telford Way, SN5 8WA Swindon, GB


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Rated 4 out of 5 stars

Great products available and gret price our dog LOVES there "Lifestage" dry food (which i think is there own brand) loads of different flavors Our cats also like there "livestage" dry cat food but... See more

Company replied

Rated 5 out of 5 stars

Jolleys is very local to where I live and work , the shop staff are very friendly and helpful. I can always find a good deal and they have everything I need for my pet family. Rio likes raw products ,... See more

Rated 5 out of 5 stars

The prices are really good and I was gobsmacked to find out the prices of the vaccinations and especially the AHC. They have an option for £120 for booster vaccinations for the entire life of pet. The... See more

Rated 5 out of 5 stars

Super friendly and helpful staff, lots of space in the shop to luck around without constantly running into someone, really good choice of all available pet foods, really love shopping here.


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • 2c Mannington Retail Park, Telford Way, SN5 8WA, Swindon, United Kingdom

  • 01793684320

4.6

Excellent

TrustScore 4.5 out of 5

593 reviews

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Rated 4 out of 5 stars

Great Products

Great products available and gret price our dog LOVES there "Lifestage" dry food (which i think is there own brand) loads of different flavors
Our cats also like there "livestage" dry cat food but avalability/ variety can be a bit sketchy

February 21, 2026
Jollyes The Pet People - Swindon logo

Reply from Jollyes The Pet People - Swindon

We are so happy to hear your dog loves our Lifestage dry food! We are always working on improving our stock availability so your feedback is very welcome.

Kind regards,

Jollyes Customer Care

Rated 4 out of 5 stars

Also good experience good prices

Also good experience good prices

February 28, 2026
Jollyes The Pet People - Swindon logo

Reply from Jollyes The Pet People - Swindon

Hi Charlotte,

We are glad to hear that you are happy with our prices, so thank you for your review!

Kind regards,

Jollyes Customer Care

Rated 4 out of 5 stars

Product always available

The item I was looking for was available to buy and I also picked up some extra treats for my cat. The young lady at the cash register was very friendly and we had a nice chat.

February 2, 2026
Rated 5 out of 5 stars

The staff were helpful and friendly

The staff were helpful and friendly.
I didn't know if the shop sold frozen natural dog food so i asked a member of staff, the staff member showed me where the food was and said if i needed any more help she would be happy to help which was nice.
There was a good selection of the food that i wanted.
My dog enjoyed her food so i will be buying more on a regular basis.

January 22, 2026
Rated 5 out of 5 stars

Very helpful staff and a positive experience …

I must say that each time I’ve visited jolleyes it has always been very pleasant.
The staff have made me feel very welcome and take a great interest in helping me care for my pet .
Each time I’ve left I have always felt they go above and beyond.

January 20, 2026
Rated 2 out of 5 stars

Fed up travelling to stock up Royal…

Fed up travelling to stock up Royal Canin wet pouches and only four to choose from??! When I do finally find some I am faced with miserable po faced non interested staff!!
You really must get your act together as it is Most off putting ! I travel from Marlborough you have a Vast store ——-but Very little choice boxes of Royal Canin cat wet pouches ? When I enquire to where are all the pouches the same po faced lies. Waiting until the end of the week for delivery! Why.? Are there tons of dog chews EVERYWHERE YOU LOOK. ? Yet hardly any cat pouches in Royal Canin ? And Why? More expensive than anywhere else?

January 5, 2026
Jollyes The Pet People - Swindon logo

Reply from Jollyes The Pet People - Swindon

We appreciate you bringing this to our attention. We're sorry you've had repeated issues finding Royal Canin pouches and that our service wasn't satisfactory. We are looking into the stock levels and staff interactions to improve your experience. Thank you for your feedback.

Rated 1 out of 5 stars

Ex colleagues refusing to serve me

The shop use to be such a wonderful atmosphere however it’s now such a shallow place… as an ex employee it’s sad to see that ex colleagues are out right refusing to serve me when they see me come in (especially one in particular)… I try to avoid coming in at all costs…. it’s really quite sad

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Staff member went to fetch out of stock item from the back when I asked if there was any left. Very polite and helpful

January 2, 2026
Rated 3 out of 5 stars

Not great if you own anything other than a dog!

The store layout in a nutshell,

85% for Dogs
10% for cats
And the other 5% for everything else!!

If you don't have a dog then they really don't cater for you!

We have a bearded dragon, our local store has gone from numerous shelves that cater for reptiles to now just one shelf in the corner of the store amd massively reduced their reptile line to in the words of the store staff "make more room for dog stuff"

Not impressed and the insects live food, well, about 65% of that is all just tubs full of dead bugs!

December 28, 2025

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