Great products available and gret price our dog LOVES there "Lifestage" dry food (which i think is there own brand) loads of different flavors Our cats also like there "livestage" dry cat food but... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great products available and gret price our dog LOVES there "Lifestage" dry food (which i think is there own brand) loads of different flavors Our cats also like there "livestage" dry cat food but... See more
Company replied
Jolleys is very local to where I live and work , the shop staff are very friendly and helpful. I can always find a good deal and they have everything I need for my pet family. Rio likes raw products ,... See more
The prices are really good and I was gobsmacked to find out the prices of the vaccinations and especially the AHC. They have an option for £120 for booster vaccinations for the entire life of pet. The... See more
Super friendly and helpful staff, lots of space in the shop to luck around without constantly running into someone, really good choice of all available pet foods, really love shopping here.
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
2c Mannington Retail Park, Telford Way, SN5 8WA, Swindon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The manageress was super at assisting me and advising. Particularly as there was a problem accessing my account on-line.
I purchased my goods with my 10% discount as a new customer.
Thank you staff for looking after me with great customer Service!
My dog thanks you for its Salmon Oil and Peanut butter. Your prices are very competitive and frinendly staff members.
popped in for some treats for my 10 month old cockapoo. found some good deals and the staff are very friendly
The range of items on offer but the helpful knowledgeable staff made shopping here a great experience
I came into the store yesterday to buy some food for my dog Chester and a lovely young man called Charlie helped me to chose the best option by giving me examples of the best foods for my senior dog and even went so far as to help me to find the best treats for my dog and helped me take all of my bits to my car as they were heavy, overall I would say that Charlie as well as the other staff are extremely helpful and well mannered, although the shop was a quite untidy however I was explained that they were having a move around, I look forward to coming back and hopefully seeing the store more tidy
Five stars. Great staff great customer service and very helpful
The store used to be better and sometimes no one is on the till . I mentioned the prices had gone up regarding a product I buy all the time and the shop Assistant didn't seem aware . Not a very good atmosphere starts good then a big lapse !

Reply from Jollyes The Pet People - Swindon
Very helpful and knowledgeable very happy with my service
Helpful and Lwsys willing to give advice. They also help to carry dog food to the car
Great for natural treats for your dogs plus it’s fairly cheap
Very friendly and found me parrot food which I couldn't find very friendly shop thank you
The lady at the till said as very pleasant and even carried my hay to my car.
The bug selection can sometimes be very hit and miss, especially locust, i guess it depends on delivery. They are very fairly priced for live food and the cost is good value if they have stock in that isn't half dead.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.