Great products available and gret price our dog LOVES there "Lifestage" dry food (which i think is there own brand) loads of different flavors Our cats also like there "livestage" dry cat food but... See more
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Jolleys is very local to where I live and work , the shop staff are very friendly and helpful. I can always find a good deal and they have everything I need for my pet family. Rio likes raw products ,... See more
The prices are really good and I was gobsmacked to find out the prices of the vaccinations and especially the AHC. They have an option for £120 for booster vaccinations for the entire life of pet. The... See more
Super friendly and helpful staff, lots of space in the shop to luck around without constantly running into someone, really good choice of all available pet foods, really love shopping here.
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
2c Mannington Retail Park, Telford Way, SN5 8WA, Swindon, United Kingdom
- 01793684320
4.6
Excellent
593 reviews
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Great store - Swindon
Love the Swindon store. Great staff, all friendly and welcoming and come across as pleased to see you.
Buy all my Chow Chow’s raw food and treats here, as well as a few grooming bits and pieces.
March 14, 2025
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Shop staff were not knowledgeable about…
Shop staff were not knowledgeable about the product I wished to purchase (fabric dog crate). They didn't have one in stock so offered me the display model but they couldn't take it apart and I was left to do it myself. I asked for the instruction leaflet but they said there wasn't one!?
I honestly felt like I was an inconvenience to them. What happened to "the customer is always right"?
July 22, 2025
Reply from Jollyes The Pet People - Swindon
We appreciate you bringing this to our attention. We're sorry our staff couldn't help with the dog crate and lacked product knowledge. We'll address this internally to improve our service. Thanks for your feedback.
Very friendly staff & so helpful as…
Very friendly staff & so helpful as usual thankyou and the cat treats are just what our little cat ordered :)
July 17, 2025
Knowledgeable and helpful.
The young man who served me today was really helpful and chatty. His comments supported my decision.
July 18, 2025
Well laid out store with friendly staff…
Well laid out store with friendly staff - excellent value for money
July 17, 2025
Good People in Shops
July 18, 2025
Great shopping experience
Super friendly and helpful staff, lots of space in the shop to luck around without constantly running into someone, really good choice of all available pet foods, really love shopping here.
July 12, 2025
Amazing helpful friendly chatty staff
We needed to bulk purchase dog food for our rotties. The lady couldn’t have been more friendly and helpful. Always lovely to chat about dogs!!
July 11, 2025
I picked up the wrong dog food for my…
I picked up the wrong dog food for my dog,I wasn't given a receipt and was told I could not have a refund or exchange the item without it and this was on the same day I brought it!!....jollyes you have lost a customer
June 4, 2025
Excellent selection reasonable prices…
Excellent selection reasonable prices but not too well stocked. Bought last crate of food.
June 3, 2025
Visited store Monday 2nd
Shop assistant Kelly (new staff member) was really helpful to us..
June 2, 2025
The staff are always sonhappy to help…
The staff are always sonhappy to help and approachable! Really good value for money too.
June 3, 2025
The sales advisor’Kelly’ was absolutely…
The sales advisor’Kelly’ was absolutely fantastic. A credit to your store!! Thank you so much for good customer service
June 2, 2025
Unprompted review
Jolly's had what I needed and the staff…
Jolly's had what I needed and the staff were very helpful.
Buying for a new puppy and there was lots to choose from ❤
And ideas for future visits 😊
May 31, 2025
Allowed the system to book an…
Allowed the system to book an appointment when my puppy was too young.
Opening times aren’t good enough. A Friday is very inconvenient especially with a puppy. Use a vaccine that hardly anyone uses so limits our options when left to look for earlier appointments. Can not wait to get her vaccinated to never return to an organisation that limits its customers and makes life harder for them.
May 30, 2025
Reply from Jollyes The Pet People - Swindon
We regret your experience. We understand your frustration regarding the appointment booking, limited hours, and vaccine type. We'll review our booking system to prevent similar issues. Your feedback is valuable as we improve our services.
The staff were friendly and helpful.
May 29, 2025
Very helpful staff member (Charlie)…
Very helpful staff member (Charlie) they explained the Pet Club & signed me up.
May 22, 2025
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