Great products available and gret price our dog LOVES there "Lifestage" dry food (which i think is there own brand) loads of different flavors Our cats also like there "livestage" dry cat food but... See more
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Jolleys is very local to where I live and work , the shop staff are very friendly and helpful. I can always find a good deal and they have everything I need for my pet family. Rio likes raw products ,... See more
The prices are really good and I was gobsmacked to find out the prices of the vaccinations and especially the AHC. They have an option for £120 for booster vaccinations for the entire life of pet. The... See more
Super friendly and helpful staff, lots of space in the shop to luck around without constantly running into someone, really good choice of all available pet foods, really love shopping here.
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
2c Mannington Retail Park, Telford Way, SN5 8WA, Swindon, United Kingdom
- 01793684320
4.6
Excellent
593 reviews
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Lovely frendily staff very helpfull…
Lovely frendily staff very helpfull setting up my card for points
February 22, 2025
May use AI-assist with repliesRead more
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I find that they are very rude
I find that they are very rude. I had a problem with paying and they said I didn’t pay an amount and they wouldn’t give me the refund and it showed on my phone. He was not nice. So my partner had to come over to help from home. Not a pleasant experience.
September 21, 2024
Reply from Jollyes The Pet People - Swindon
We understand your frustration with the experience you had. We strive to provide excellent customer service and are disappointed to hear about your recent experience. We take your feedback seriously and will use it to improve our customer interactions however if you wish to discuss this matter further please contact our Customer service team via email to help@jollyes.co.uk
The best pet store for miles
Super friendly staff and a huge choice of goods. There seems to be an issue finding my postcode but email worked. I was advised by the colleague who served me to always offer that. Might just be there quite a few dog owners in my close.
February 18, 2025
Great selection
Great selection of food and natural treats for my dog, and it is good value for money.
February 11, 2025
Great store come and explore
Very helpful great shop to look around will be returning
February 18, 2025
No great big ques to stand in straight…
No great big ques to stand in straight to the till, and great prices
February 9, 2025
Friendly shop
I love going into Jollyes in Swindon. The staff are so friendly and helpful. Love the own brand dog food for my dog. She is sensitive to grain and has had no problem whatsoever eating the tinned meat or the kibble
February 6, 2025
We go every week all the staff are very…
We go every week all the staff are very friendly and happy to help great range of products
It’s number one for us
Also just learned a member of staff passed away our thoughts are with his family he was one of our favourites aswell as the Welsh lady
February 3, 2025
The staff are always friendly and…
The staff are always friendly and there's a good choice of products reasonably priced
February 2, 2025
Great shopping experience
Store is always clean and tidy with good levels of stock and variety. Friendly staff and good customer experience.
February 2, 2025
Every time I visit Jollyes to buy my…
Every time I visit Jollyes to buy my dogs food, the staff are always friendly and helpful. The discounts for members are great and stock is always high.
February 3, 2025
Excellent
The staff are great nothing was too much trouble they carrried the heavy seed to the car for me thank you
February 4, 2025
Pet parent of many
Jolleys is very local to where I live and work , the shop staff are very friendly and helpful. I can always find a good deal and they have everything I need for my pet family. Rio likes raw products , Drake prefers Kibble food. Paris enjoys a mix of parrot and parakeet seed and the fish which are temperate like the Aquarium flakes , I feel I'm always popping in for one of them 😊
February 1, 2025
Wide variety, friendly staff
The Jollyes Swindon location is always well stocked with a wide variety of products available from your smallest critters to raw products.
The staff are infinitely friendly, welcoming and always ready to help, even go the extra mile to help and carry your heavier goods to your vehicle.
The only downside is the groomers section has closed some months ago and is yet to reopen, however from my understanding it is due to staff not being available to run that section, which is a shame because when it was open, my pup was a frequent visitor and always received top notch service for everything we booked.
I have not made use of the in store pet clinic so I'm not able to comment on their availability/services.
January 25, 2025
Rotten dog food all over me absolutely…
Rotten dog food all over me absolutely stinking was covered. Boxes on high shelf got them down. One of them split and rotting fish everywhere
January 27, 2025
Reply from Jollyes The Pet People - Swindon
Good afternoon,
We understand your frustration. It sounds like you had a very unpleasant experience. We're sorry to hear about the mess and the inconvenience it caused. We will ensure this is raised with the store team to look into to.
Kind regards
Jollyes customer services
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