Great products available and gret price our dog LOVES there "Lifestage" dry food (which i think is there own brand) loads of different flavors Our cats also like there "livestage" dry cat food but... See more
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Great products available and gret price our dog LOVES there "Lifestage" dry food (which i think is there own brand) loads of different flavors Our cats also like there "livestage" dry cat food but... See more
Company replied
Jolleys is very local to where I live and work , the shop staff are very friendly and helpful. I can always find a good deal and they have everything I need for my pet family. Rio likes raw products ,... See more
The prices are really good and I was gobsmacked to find out the prices of the vaccinations and especially the AHC. They have an option for £120 for booster vaccinations for the entire life of pet. The... See more
Super friendly and helpful staff, lots of space in the shop to luck around without constantly running into someone, really good choice of all available pet foods, really love shopping here.
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
2c Mannington Retail Park, Telford Way, SN5 8WA, Swindon, United Kingdom
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Friendly welcome , guidance given on finding the product required and attentive at the till. Altogether a good experience.
We were looking for some soft treats to help with feeding tablets to our dog a member of staff came to assist us pointed us in the right direction and he was very friendly and helpful and the young girl at the till was also very sweet
So pleased I found Jollyes!
Very convenient for me to visit, stocks my dog's favourite raw food plus many others we can try, and offers really good value deals plus the Pet Plan.
Staff are lovely & helpful too
This pet shop is a pleasure to visit. The staff are very helpful and I felt like I was the only person in the shop.
Good quality, good service and friendly staff always willing to help served with a smile.
My first time going to the store and I was amazingly impressed! I have an 18mth old Labrador. The variety of natural treats, the offers and customer service were brilliant. I would highly recommend to anyone who has a pet.
Helpful, knowledgeable, staff. Not the best selection of cat food known to feline and challenged owner, but sufficient.
I found everything I needed, very nice and helpful stuff
Plenty of stock of the item I was shopping for. Girl on checkout was very friendly and helpful. Well stocked and quick shopping experience
Great services and great prices can’t beat it any where £10 for 15kg of dog food with the everything being so expensive it great knowing that Jollyes are there. Also when paying they don’t try force you to buy others thing.
Had great advice recommending food for our dog. She loved it and we saved money on our previous dog food.
It was very good quality food as well.
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