Spent a lot of time today with Sam. She had excellent knowledge and skills with my recent rehomed Ukrainian chiweenie who is terrified. I was really struggling to get a correctly sized harness and on... See more
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Location
Switch locationUnited 11c, Telford Bridge Retail Park, Colliers Way,, TF34PB Telford, GB
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Love the local shop. Staff always feel attentive without being in my face. They make useful suggestions if another brand has similar to something I’m looking for they cannot be faulted. Another gr... See more
Company replied
The stuff at my local branch are excellent. Will always go that extra mile cannot praise them enough unfortunately your point system is absolutely appalling. I spend a lot of money monthly and have do... See more
Staff were extremely attentive, helpful and friendly on both occasions; 9th & 10th January 2025. I was looking for a new coat for my dog, I have back problems and had spent at least 15 minutes s... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
United 11c, Telford Bridge Retail Park, Colliers Way,, TF34PB, Telford, United Kingdom
- 01952763029
4.9
Excellent
458 reviews
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Raw food and cat dry food
We bought some cat biscuits and raw food for our dog. We food the food very good value and easy to find. Staff were very friendly at the Telford store.
May 11, 2025
The way the customer service was…
The way the customer service was honestly amazing the most attentive yet honest and respectful. The people at Telford jolleys honestly made my little pup feel so happy that he didn’t want to leave he even modeled for them when they took pictures
May 9, 2025
Friendly staff been there a number of…
Friendly staff been there a number of times for items and they haven’t got them in stock
May 3, 2025
We always enjoy our trips to the shop…
We always enjoy our trips to the shop in Telford. They have what we need at good prices
May 2, 2025
Very helpful staff.
May 2, 2025
Cracking service.
Cracking service and very friendly staff and nothing is too much trouble
May 1, 2025
Great staff and great prices.
April 28, 2025
Staff always helpful and very friendly
Staff always helpful and very friendly.store is well stocked and very competitive prices
April 25, 2025
A fast and pleasant shopping experience
It was such a fast and pleasant process. The staff members are friendly and cheerful…and really helpful of course!
April 25, 2025
Only second time I'd gone into the…
Only second time I'd gone into the store, both times the staff have been welcoming, helpful and lovely.
April 14, 2025
Always very friendly and fantastic with…
Always very friendly and fantastic with my dog, my dog visits here every month with me
Prices are good and getting better.
April 17, 2025
Friendly staff
April 17, 2025
The best pet store by far
The staff were very friendly and helpful. What I like is that your staff are there to answer any queries I have but they are not pushy and in your face. Great stock selection and they always have what I come in store to buy.
April 17, 2025
Very poor customer service on my recent…
Very poor customer service on my recent visit. I bought some dog biscuits that were on a 3for 2 deal. Only 2 bags left on the shelf. I asked the staff member if there was any more to which there was none left. I asked for a discount due to not been able to get the advertised deal. No discount or any offer made, staff member was very curt and extremely unhelpful. Very disappointed in the poor customer service.
April 13, 2025
Telford store very helpful
Over several months sarah has been so very helpful as our bichon frise has been having allergies
Sarah has gone above and beyond thank you so much
April 11, 2025
Friendly staff
April 8, 2025
The two ladies on the till were really…
The two ladies on the till were really friendly, we had a small laugh about some Easter dog treats, I asked them if they taste tested everything ! They said yes so we all really laughed.
April 10, 2025
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