Jollyes The Pet People - Telford Reviews 

458
TrustScore 5 out of 5

4.9

United 11c, Telford Bridge Retail Park, Colliers Way,, TF34PB Telford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Spent a lot of time today with Sam. She had excellent knowledge and skills with my recent rehomed Ukrainian chiweenie who is terrified. I was really struggling to get a correctly sized harness and on... See more

Company replied

Rated 5 out of 5 stars

Love the local shop. Staff always feel attentive without being in my face. They make useful suggestions if another brand has similar to something I’m looking for they cannot be faulted. Another gr... See more

Company replied

Rated 5 out of 5 stars

The stuff at my local branch are excellent. Will always go that extra mile cannot praise them enough unfortunately your point system is absolutely appalling. I spend a lot of money monthly and have do... See more

Rated 5 out of 5 stars

Staff were extremely attentive, helpful and friendly on both occasions; 9th & 10th January 2025. I was looking for a new coat for my dog, I have back problems and had spent at least 15 minutes s... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • United 11c, Telford Bridge Retail Park, Colliers Way,, TF34PB, Telford, United Kingdom

  • 01952763029

4.9

Excellent

TrustScore 5 out of 5

458 reviews

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4.9

All reviews

(458)

9,228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly pet shop

Lots of choice. Good deals. Prices not too bad. Could get the medication I was after for the pets.

February 17, 2025
Rated 5 out of 5 stars

Lovely clean and well organised shop

Lovely clean and well organised shop. It was easy to find everything I was looking for and the prices were good especiallyif you had membership. The till assistant was professional and efficient. A good experience all round.

January 14, 2025
Rated 5 out of 5 stars

Excellent Service

Staff were extremely attentive, helpful and friendly on both occasions; 9th & 10th January 2025.
I was looking for a new coat for my dog, I have back problems and had spent at least 15 minutes searching for one. I asked for support from staff due to the pain in my back. Staff assisted me immediately, taking several items for me to choose from.
Unfortunately I had to return the item on the 10th, as it was slightly small, despite it stating it was the same centimetres as my dogs original coat. There were no qualms in exchanging the coat at all.

January 10, 2025
Rated 5 out of 5 stars

Very friendly and helpful, thank you.

My own dog food had been delayed on my subscription. The chap very kindly offered to look on the stock trolley when l told him what l was looking for. One bag left of what l needed! The lady at the till was friendly and chatty, then told me about joining Jollyes club. Further discussion revealed she was also had a GSD. l have 2 rescues❤️

January 6, 2025

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