Having Jollyes a 5 minute drive away is amazing but what makes it even better is that they have a good range of raw and natural dog food in a good selection of different flavours which keeps or dog ha... See more
Location
Switch locationJollyes Petfood Store, Unit 1A, Cannon Lane Retail,Cannon Lane, TN9 1PN Tonbridge, GB
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See what reviewers are saying
Went into the Tonbridge store today as i bought a sack of K9 but the wrong one - only discovered it was the wrong one when i opened it. They exchanged it straight away no problem, i really didn't expe... See more
Never a good selection of whimzee chews anymore , plus so much more expensive than pets at home that it makes the distance and difference in price worth the lengthy journey to that store instead of t... See more
We had looked in 3/4 other local stores for a bird cage we could pick up the same day as well as other bits for our new pet budgies and no where but Jollyes had a great range that we could view and bu... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Unit 1A, Cannon Lane Retail,Cannon Lane, TN9 1PN, Tonbridge, United Kingdom
- 01732 369 568
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1st Time User
1st time user and signed up to their promotional offers, so hard to judge.
The store has a good variety of products
Friendly staff and well stocked shop…
Friendly staff and well stocked shop and clean too
Great experience, everything you need in one place
The shop was tidy and spacious, I found everything I needed easily with signage, very wide range of very reasonably priced items for all pets, not just the furry kind but a wide range for reptiles too, as the owner of 26 differant animals and over 120 tropical fish it's definitely a place i will be going back to often, oh and the staff we're very nice too helpful and attentive. Well done Jollyes.
I got just what I and the dog needed
I got just what I and the dog needed, even the right coloured ball tore lace the one she lost this week.
Store laid put well and had everything…
Store laid put well and had everything I needed.
Prompt cheerful assistance.
We were helped by a young lady who…
We were helped by a young lady who carried our 3 month old GSD upstairs to weigh her for us then helped us with the puppy kibble we wanted and a new bed lounger.
She couldn't have helped moreby her knowledge and time she spent with us. She told us that she owned a GSD of her own. So pleased to see that this lovely breed is creeping up the ownership scale again.
amazing customer service 5*
We popped in for some advise on raw dog food and the manager was more than helpful explaining different brands portion size discussed what she used for her dog really helpful we then returned later on that day to buy a dog bed
Absolutely great service
Although it was far for me, and Bruno, to travel from Sevenoaks to Tonbridge by bus, it was totally worth it.. excellent service, friendly staff. I loved how well the shop was stocked. I'll definitely be back. They were so good with my 12 year old staffie cross .Thank you Ladies.
First time visiting Jolleys…
First time visiting Jolleys clinic..Staff were very pleasant and great with my Pup would recommend.
They had the products i needed and the…
They had the products i needed and the staff were very friendly
Friendly & helpful as always
Went into the Tonbridge store today as i bought a sack of K9 but the wrong one - only discovered it was the wrong one when i opened it. They exchanged it straight away no problem, i really didn't expect it. Such great service as always. I normally shop in their Aylesford store as its nearer. The staff there are also exceptionally helpful & friendly. After 3 years of being a customer of theirs i'd never go elsewhere
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