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Jollyes The Pet People - Tonbridge Reviews 

593
•
TrustScore 4.5 out of 5

4.6

Pet Store
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Jollyes Petfood Store, Unit 1A, Cannon Lane Retail,Cannon Lane, TN9 1PN Tonbridge, GB

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01732 369 568

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See what reviewers are saying

Rated 5 out of 5 stars

Having Jollyes a 5 minute drive away is amazing but what makes it even better is that they have a good range of raw and natural dog food in a good selection of different flavours which keeps or dog ha... See more

Rated 5 out of 5 stars

Went into the Tonbridge store today as i bought a sack of K9 but the wrong one - only discovered it was the wrong one when i opened it. They exchanged it straight away no problem, i really didn't expe... See more

Rated 3 out of 5 stars

Never a good selection of whimzee chews anymore , plus so much more expensive than pets at home that it makes the distance and difference in price worth the lengthy journey to that store instead of t... See more

Rated 5 out of 5 stars

We had looked in 3/4 other local stores for a bird cage we could pick up the same day as well as other bits for our new pet budgies and no where but Jollyes had a great range that we could view and bu... See more

Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.

Contact info

  • Jollyes Petfood Store, Unit 1A, Cannon Lane Retail,Cannon Lane, TN9 1PN, Tonbridge, United Kingdom

  • 01732 369 568

4.6

Excellent

TrustScore 4.5 out of 5

593 reviews

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4.6

All reviews

(593)

9,220 reviews in the last 12 months

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Rated 3 out of 5 stars

Although convenient

Although convenient, Millet is always out of stock even though they have a designated bin for it.
I don't like to fact that the staff, wont even guide my purchases toward me after scanning, they just leave them wherever on the counter and step back making me stretch across the counter to gather my shopping. Most unhelpful.

February 15, 2025
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Reply from Jollyes The Pet People - Tonbridge

We understand your frustration with the availability of millet and the checkout experience. We strive to ensure our shelves are fully stocked, and we appreciate you bringing this to our attention. We are committed to providing a positive shopping experience for all our customers, and we will take your feedback into consideration as we work to improve our service.

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