Jollyes The Pet People - Wakefield Reviews 

1,068
TrustScore 4.5 out of 5

4.7

Unit 4 , Beck Retail Park,, Ings Road, WF1 1RN Wakefield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had the products that I was looking for and a great selection of raw feed , Lady that served me was actually chatty and really nice not like the young ignorant ones who are usually too busy looking a... See more

Rated 3 out of 5 stars

We enjoy going in to our local Jollies Always friendly Some good offers We do half n half As found other places cheaper Good range of products

Company replied

Rated 5 out of 5 stars

Yesterday came into store and spoke to a fabulous lady who was so so helpful and knowledgeable about everything she gave me some great advice and fabtips about my new puppy, I've never been anywhere b... See more

Rated 5 out of 5 stars

Wakefield branch - always happy and friendly staff around the shop. Always looking forward to shop there because the experience is pleasant and the products are good 👍 Thanks to the staff - they are... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Unit 4 , Beck Retail Park,, Ings Road, WF1 1RN, Wakefield, United Kingdom

  • 01924376579

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,068)

9,282 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic groomers

Staff always welcoming and professional would highly recommend I always know my dog is in safe hands and always looks fabulous after.

January 14, 2026
Rated 4 out of 5 stars

Misleading price

Price on label showed price with 15%off. Misleading as i thought 15% off the shelf label price.. staff polite, i checked and saw the price was with the 15% off

January 7, 2026
Rated 5 out of 5 stars

Dog food products

Called in for adult dog food pack of 12 for my aging Jack Russel , he loves the variety and quality of the food. Also a bag of lamb tracheas loves them too a nice crunchy treat. Staff great as usual, friendly and efficient.

January 3, 2026
Rated 5 out of 5 stars

Big store

Big store, well stocked, very reasonable prices plus the membership bonus scheme. Staff always very friendly and courteous.

December 17, 2025

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