Had the products that I was looking for and a great selection of raw feed , Lady that served me was actually chatty and really nice not like the young ignorant ones who are usually too busy looking a... See more
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We enjoy going in to our local Jollies Always friendly Some good offers We do half n half As found other places cheaper Good range of products
Company replied
Yesterday came into store and spoke to a fabulous lady who was so so helpful and knowledgeable about everything she gave me some great advice and fabtips about my new puppy, I've never been anywhere b... See more
Wakefield branch - always happy and friendly staff around the shop. Always looking forward to shop there because the experience is pleasant and the products are good 👍 Thanks to the staff - they are... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4 , Beck Retail Park,, Ings Road, WF1 1RN, Wakefield, United Kingdom
- 01924376579
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Had what I needed
Had what I needed for my guinea pigs a very good price always lovely staff
Good and nicely comunications
Dr was quick, gentle and make nice comunication wit my puppy
Jaz is amazing with our Bonnie and she…
Jaz is amazing with our Bonnie and she always comes out looking gorgeous
The staff are so helpful
This was Piper's first grooming after…
This was Piper's first grooming after rescue. She has some matting and was nervous but you did a fantastic job and she looks fantastic .
She will be returning 😁
Fantastic groomers
Staff always welcoming and professional would highly recommend I always know my dog is in safe hands and always looks fabulous after.
Misleading price
Price on label showed price with 15%off. Misleading as i thought 15% off the shelf label price.. staff polite, i checked and saw the price was with the 15% off
Dog food products
Called in for adult dog food pack of 12 for my aging Jack Russel , he loves the variety and quality of the food. Also a bag of lamb tracheas loves them too a nice crunchy treat. Staff great as usual, friendly and efficient.
Very helpful and friendly …
Very helpful in sorting a mix up with on line order and knowledgeable advice.
Excellent service ❤️
Friendly staff
Big store
Big store, well stocked, very reasonable prices plus the membership bonus scheme. Staff always very friendly and courteous.
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