Had the products that I was looking for and a great selection of raw feed , Lady that served me was actually chatty and really nice not like the young ignorant ones who are usually too busy looking a... See more
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Yesterday came into store and spoke to a fabulous lady who was so so helpful and knowledgeable about everything she gave me some great advice and fabtips about my new puppy, I've never been anywhere b... See more
Always friendly helpful staff and usually have a good selection and good pricing too.
Fab staff at the groomers, always make my doggy feel welcome and put him at ease best they can and also the hooomans 😁, my boy Champ always looks clean and smells sooo good after his spa treatment...... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4 , Beck Retail Park,, Ings Road, WF1 1RN, Wakefield, United Kingdom
- 01924376579
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Good choice of products
Friendly staff and have a good range of products, and always treat my dogs so kindly.
The lady staff member was very friendly…
The lady staff member was very friendly and helpful
Great pet shop
I shop here a lot for my dog. Good quality products at affordable prices
Staff friendly and professional
Always polite friendly staff
Always polite friendly staff
Everything is well stocked & easy to find
Excellent groom and helpful friendly…
Excellent groom and helpful friendly staff on the shop floor too
Excellent service
Great customer service
I have been using jollyes for about 2…
I have been using jollyes for about 2 and half year and am still to receive any points or money off even though I come twice a month and spend nearly £130 a month with yourselves and I am part of the pet club. I was informed I still haven’t received anything on my account as of yet by a member of staff at the weekend
Excellent Service
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