Jollyes The Pet People - Wakefield Reviews 

1,069
TrustScore 4.5 out of 5

4.7

Unit 4 , Beck Retail Park,, Ings Road, WF1 1RN Wakefield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had the products that I was looking for and a great selection of raw feed , Lady that served me was actually chatty and really nice not like the young ignorant ones who are usually too busy looking a... See more

Rated 5 out of 5 stars

Yesterday came into store and spoke to a fabulous lady who was so so helpful and knowledgeable about everything she gave me some great advice and fabtips about my new puppy, I've never been anywhere b... See more

Rated 5 out of 5 stars

Always friendly helpful staff and usually have a good selection and good pricing too.

Rated 5 out of 5 stars

Fab staff at the groomers, always make my doggy feel welcome and put him at ease best they can and also the hooomans 😁, my boy Champ always looks clean and smells sooo good after his spa treatment...... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Unit 4 , Beck Retail Park,, Ings Road, WF1 1RN, Wakefield, United Kingdom

  • 01924376579

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,069)

9,292 reviews in the last 12 months

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Rated 5 out of 5 stars

Big store

Big store, well stocked, very reasonable prices plus the membership bonus scheme. Staff always very friendly and courteous.

December 17, 2025
Rated 5 out of 5 stars

Helpful staff

Have been using them for awhile now. Staff are very friendly at the Wakefield branch and if you have any questions on a product are very helpful. Good customer service.

December 16, 2025
Rated 5 out of 5 stars

Staff - Above & Beyond

The staff in your Ings Road store in Wakefield are always helpful. During my last purchase at this store the trolley I was using was overflowing with Hay, straw & wood shavings for my rabbits. I somehow dropped a pack of hay with out realising & only noticed this when I was transferring everything into the boot of my car. I went back to the store asking about the pack of hay & they were already sorting this by looking at till records to contact me.

November 22, 2025
Rated 1 out of 5 stars

Fleas

This is the second time I took my kitten for vaccinations and she has come back with fleas she is a indoor cat has only been out of the house for her vaccinations

November 14, 2025
Rated 5 out of 5 stars

Wakefield branch

Wakefield branch - always happy and friendly staff around the shop. Always looking forward to shop there because the experience is pleasant and the products are good 👍 Thanks to the staff - they are making this experience as good as it is! Brilliant guys 😊

November 15, 2025

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