Had the products that I was looking for and a great selection of raw feed , Lady that served me was actually chatty and really nice not like the young ignorant ones who are usually too busy looking a... See more
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Yesterday came into store and spoke to a fabulous lady who was so so helpful and knowledgeable about everything she gave me some great advice and fabtips about my new puppy, I've never been anywhere b... See more
Always friendly helpful staff and usually have a good selection and good pricing too.
Fab staff at the groomers, always make my doggy feel welcome and put him at ease best they can and also the hooomans 😁, my boy Champ always looks clean and smells sooo good after his spa treatment...... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4 , Beck Retail Park,, Ings Road, WF1 1RN, Wakefield, United Kingdom
- 01924376579
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Big store
Big store, well stocked, very reasonable prices plus the membership bonus scheme. Staff always very friendly and courteous.
Helpful staff
Have been using them for awhile now. Staff are very friendly at the Wakefield branch and if you have any questions on a product are very helpful. Good customer service.
The Wakefield branch
The Wakefield branch. The store was well stocked, bright & clean. The staff were polite & friendly.
A really lovely staff member helped me
A really lovely staff member helped me. Nothing was too much trouble.
Since my dog was a baby he has always…
Since my dog was a baby he has always been to jolly’s groomers I know he is in safe hands ,Amy is great with him and toto loves to see her wouldn’t go anywhere else.
Very approachable
Just good all round service.
Staff - Above & Beyond
The staff in your Ings Road store in Wakefield are always helpful. During my last purchase at this store the trolley I was using was overflowing with Hay, straw & wood shavings for my rabbits. I somehow dropped a pack of hay with out realising & only noticed this when I was transferring everything into the boot of my car. I went back to the store asking about the pack of hay & they were already sorting this by looking at till records to contact me.
Fleas
This is the second time I took my kitten for vaccinations and she has come back with fleas she is a indoor cat has only been out of the house for her vaccinations
Perfect customer service and always…
Perfect customer service and always with a smile and a chat.
Friendly service, great prices.
Friendly service. Excellent prices and deals on products that I needed. I also liked the support that is given to local charities.
The girls on the tills are always very…
The girls on the tills are always very pleasant polite and helpful.
Wakefield branch
Wakefield branch - always happy and friendly staff around the shop. Always looking forward to shop there because the experience is pleasant and the products are good 👍 Thanks to the staff - they are making this experience as good as it is! Brilliant guys 😊
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