Had the products that I was looking for and a great selection of raw feed , Lady that served me was actually chatty and really nice not like the young ignorant ones who are usually too busy looking a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Yesterday came into store and spoke to a fabulous lady who was so so helpful and knowledgeable about everything she gave me some great advice and fabtips about my new puppy, I've never been anywhere b... See more
Always friendly helpful staff and usually have a good selection and good pricing too.
Fab staff at the groomers, always make my doggy feel welcome and put him at ease best they can and also the hooomans 😁, my boy Champ always looks clean and smells sooo good after his spa treatment...... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4 , Beck Retail Park,, Ings Road, WF1 1RN, Wakefield, United Kingdom
- 01924376579
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant staff always polite talk to…
Brilliant staff always polite talk to you like a human being
I always go to Jollyes for my pet…
I always go to Jollyes for my pet needs. Very good value for money and the staff are great.
The staff always friendly my dog is…
The staff always friendly my dog is always welcomed he loves the store more than I.
I find the prices competitive with lots to choose from.
The staff member that served me was…
The staff member that served me was very friendly and patient. He took time to help me set up my jolleys account properly as I was struggling. Many thanks 😊
We love going with Bailey our border…
We love going with Bailey our border terrier he get the real royals treatment and we can always find what we need and someone is alway there to help
Jasmine is so lovely and grooms the dog…
Jasmine is so lovely and grooms the dog exactly how we like
Lovely people massive shop full of…
Lovely people massive shop full of amazing products
Best for value staff are helpful
Best for value staff are helpful . Lots of things for all your pets needs from dogs to rabbits.
Always welcoming staff
Always welcoming staff. A very good job and a very happy dog.x
Good value retailer…
I found everything I was looking for and the prices are reasonable.
The staff are always friendly and ready to help
Great value for money and expert advice.
Affordable prices, great range. Friendly staff and good location.
Had the products that I was looking for…
Had the products that I was looking for and a great selection of raw feed , Lady that served me was actually chatty and really nice not like the young ignorant ones who are usually too busy looking at there phones or chatting between themselves. She was a breath of fresh air polite helpfull and engaging.
Friendly helpful staff
Friendly helpful staff, well laid out store. Clean & tidy shop floor.
Always helpful and a good price
Too hot to shop…
I like shopping here but it's too hot in the store, I would browse more but I couldn't stand to be in there any longer.
Good quality and wide range of…
Good quality and wide range of products. Staff are very friendly and knowledgeable it make a refreshing change to some of the other pet shops.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







