Visited the store to purchase my cats favourite toy. Could not see it in stock, Bethany was super helpful in sourcing the toy for me, she went above and beyond to assist me. All the staff are extreme... See more
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Location
Switch locationJollyes The Pet People, Factory B, Tower Lane, BS30 8XT Warmley, GB
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Vet made our young dogs feel at ease. Appreciated the health check before giving them their vaccinations which the dogs barely notice! I liked being able to book our appointment on line although it... See more
We have been regular customers of Jollyes. Recent store changes are a big negative. No longer are they selling loose dog biscuits WHY? They were always popular. We feed K9 food to our dog. Changes i... See more
Company replied
It’s always about the people!! The gentleman that served us couldn’t have been more helpful and considerate- I wish I knew his name! I didn’t have a receipt ( a jumper we had bought our English Bulldo... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes The Pet People, Factory B, Tower Lane, BS30 8XT, Warmley, United Kingdom
- 01174569070
4.8
Excellent
942 reviews
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Lovely friendly and knowledgable staff
Lovely friendly staff. I asked a staff member if he could recommend food for my picky poodle, we had already tried numerous brands, he suggested Lifestage Raw. Now we have a poodle which actually eats her food! Fantastic advice. Just need to make sure the wormers are correct for raw feeding.
September 22, 2025
The staff at Jolles Warmley are so…
The staff at Jolles Warmley are so helpful it's always a pleasure to shop there.
October 7, 2025
Found exactly what I was looking for…
Found exactly what I was looking for friendly staff at checkouts
October 4, 2025
Staff always friendly and helpful x
September 27, 2025
Great prices and great service helped…
Great prices and great service helped carry the dog food out to the car as I got 5 dogs and so a lot of food
September 23, 2025
Not much to say,
Not much to say,
Went in got what I wanted and the cashier was polite enough then went out,
Products that I bought were fine.
September 22, 2025
FRIENDLY HELPFUL SERVICE
The store had what I wanted and the item was also on offer. The service at the checkout was excellent and the staff were both friendly and helpful even offering to carry the item out to my car as it was heavy.
September 15, 2025
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Disappointed
We have been regular customers of Jollyes. Recent store changes are a big negative.
No longer are they selling loose dog biscuits WHY? They were always popular.
We feed K9 food to our dog. Changes in the shelving arrangement and foods stocked have minimised the space for K9 adult dog large bags and I took the last one available. Jollyes management- sort this out!
September 15, 2025
Reply from Jollyes The Pet People - Warmley
We appreciate your feedback as a regular customer. We're sorry that recent store changes, particularly the removal of loose biscuits and reduced K9 food stock, have negatively impacted your experience. changes are based on sales and any low sale items would be removed or reduced to allow for a higher selling product we apologise that this has had a negative impact on your shopping trends
Everyone is very helpful where we go
Everyone is very helpful where we go, past Asda at longwell green. Maybe Warmley.
September 13, 2025
Got all needed and staff gave advice…
Got all needed and staff gave advice for another item
September 6, 2025
Never had bad experience or problem and…
Never had bad experience or problem and you don't say that about many places now.
September 7, 2025
Very Helpful Staff
I phoned my local Jollyes to check if they had an item in stock, which they did. I went there a few hours later and the person that served me remembered my call and was very helpful. Thank you ;-)
September 4, 2025
Great friendly service
Great friendly service and had everything I wanted except ine item
July 25, 2025
Very nice and helpful staff
July 20, 2025
3 wonderful members of staff
3 wonderful members of staff, who were more than helpful to us in purchasing a harness, collar and lead for our female rescue Bull terrier. They were kind, and patient with her, after we explained her previous trauma. They gently helped her into her harness, and even after checking it was okay with us, gave her a Jolleys treat (which she loved and we bought 4 packs of, and will be getting them from you monthly now). Our girl was treated like a princess, and enjoyed her first outing to Jolleys, and I know will want to go inside again instead of waiting in the car. We've always had a great visit when going to Jolleys, and bringing our new rescue girl for the first time just confirmed our thoughts. The members of staff care. They're not just there for a wage packet, they genuinely love animals, and have so much time for us as customers too. Highly recommended store for the wonderful members of staff that are in their employ. Skye already looks forward to seeing you next month too.
July 16, 2025
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