The staff offer a fantastic service! Even more appealing now they have stopped selling animals in the store. That's why I shop with yourself and not the other one.
Company replied
Location
Switch locationWellington Retail Park, Hambledon Road, PO7 7FG Waterlooville, GB
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Went into the store in Waterlooville about the deputy manager was really rude and unprofessional I asked for help from bloke behind the till and the deputy manager came behind till very rude with a at... See more
Company replied
Great and pleasant atmosphere, very friendly, welcoming and helpful staff! It has a great big range of selection options for all different pets, it’s quite easy to find what you’re looking for and the... See more
Friendly staff, shelves well stocked. Reason for not giving a 5* rating is that each time we go in, usually following an hours walk to the shop with our dog, who loves to ‘goJollyes’ the water bowl... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Wellington Retail Park, Hambledon Road, PO7 7FG, Waterlooville, United Kingdom
- 02392 261441
4.8
Excellent
1K reviews
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Very helpful member of staff
January 24, 2025
Assistant was very helpful
January 24, 2025
The store was well laid out
The store was well laid out , clean and tidy. I found the bins conveniently situated and once at the till the staff were courteous and helpful.
January 23, 2025
Great customer service
I needed something from a top shelf and was helped by a very friendly and knowledgeable sales assistant who also carried the item to the till and offered to carry it to the car.
January 19, 2025
First visit in a few years very…
First visit in a few years very impressed with the overall layout and merchandise on offer and assistance given by staff
January 19, 2025
Great staff always willing to her
January 18, 2025
The staff are lovely and helpful
The staff are lovely and helpful. Will use more now that you don’t sell poor animals
January 14, 2025
Lovely staff
My dog got a treat, actually two as he pulled his saddest face! The staff are always super friendly and helpful. Prices and range good. Store layout is nicely spaced so my dog doesn’t get worried.
January 10, 2025
The young gentleman who served me was…
The young gentleman who served me was polite and helpful.
January 13, 2025
the selection of dog and animals…
the selection of dog and animals products at a reasonable price
December 30, 2024
Always helpful
January 6, 2025
Good range of products
Good range of products. Reasonables prices. Took advantage of a special offer. Friendly staff.
January 6, 2025
Proper pet store
Feels like a serious pet shop not full of expensive gimmicks like your rivals
January 5, 2025
Lovley staff
Lovley staff, very helpful.
Really good prices compared to alot of places.
Always have the things I need fully stocked, always happy.
January 4, 2025
Love jolly’s always happy to help and…
Love jolly’s always happy to help and now actually know them all in store
January 4, 2025
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