Love going in my local store. Really calm atmosphere and lovely welcoming staff. Great pet friendly cleaning and household products stocked. Some things are a tad more expensive than other shops but... See more
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We had a hamster that had bitten through the hard plastic of his cage and I went in to buy a new one. I was very impressed with the man who helped me. He was very knowledgable about hamsters and not... See more
All the staff in Jollyes Widnes are fabulous, everyone is so helpful. My autistic daughter loves visiting the shop, she used to love seeing the animals that you used to sell but now she likes visiting... See more
Such helpful lovely staff. I went to query a refund which I thought I hadn’t received, turns out it was on another card & I’d received the refund. The two girls on the till couldn’t have been more h... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 5 , Widnes Shopping Park, WA8 7TN, Widnes, United Kingdom
- 01513323910
4.8
Excellent
445 reviews
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Staff excellent
Staff excellent as soon as I walked through the door the gentleman helped me find wat I was looking for 🌟🌟🌟🌟🌟
October 30, 2024
We spoke to one of the employees for…
We spoke to one of the employees for about 15 minutes and she gave us lots of advice about our young German shepherd which has helped so much he’s already loving his new treats. She gave of lots of time and answered questions that we had she was really good. Thank you very much.
October 29, 2024
Had my dog groomed yesterday what a…
Had my dog groomed yesterday what a fantastic job will be taking her again
October 29, 2024
Helpfully happy staff
October 18, 2024
Staff in the widnes store couldn't be…
Staff in the widnes store couldn't be anymore helpful and freindly.
October 24, 2024
Took our labradoodle Milo in for full…
Took our labradoodle Milo in for full groom he was quite bad as he had an operation and hadn't been groomed .the girl was a credit to your company she was on her own and I believe she is fairly new .
She was so patient and took care of him really happy with him.
October 19, 2024
Good experience
Really excellent customer service. Shop clean bright and stocked well. Discounts on some products for members a welcome incentive to shop at Jolleys
October 15, 2024
Excellent customer service
October 12, 2024
The assistant was very helpful and new…
The assistant was very helpful and new exactly what I needed
October 11, 2024
May use AI-assist with repliesRead more
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the appointment was cancelled
Unfortunately when I arrived the appointment was cancelled due to a staff problem.
October 10, 2024
Reply from Jollyes The Pet People - Widnes
Good morning,
We sincerely apologise for the inconvenience you experienced. We understand that having your appointment canceled is frustrating, especially due to a staff issue. We strive to provide a consistent and reliable service, and we are disappointed that this was not your experience. We will take your feedback into consideration as we work to improve our operations.
Kind regards
Jollyes customer services
Knowledgeable staff and very helpful…
Knowledgeable staff and very helpful and friendly, products are comparably cheaper than PAH / Amazon, just a shame certain items were not in stock and needed a revisit to a different store, thankfully we have 3 local to us to choose from
October 10, 2024
Very good thanks 👍👍👍👍👍
October 8, 2024
Jollyes going the extra mile!Lovely helpful staff asked if I needed…
Lovely helpful staff asked if I needed help out to the car as they could see I had a walking stick!
October 2, 2024
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