I regularly shop here and there Lifestyle brand Turkey biscuits have been an absolute lifesaver. My Frenchie had untold problems digesting and keeping down his food when I first had him. I popped into... See more
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I regularly shop here and there Lifestyle brand Turkey biscuits have been an absolute lifesaver. My Frenchie had untold problems digesting and keeping down his food when I first had him. I popped into... See more
Company replied
Store manager very welcoming !!! 😊 very professional. I asked him for some advice regarding dog food etc he was more than happy to help fantastic customer service even bought my items to my car ! De... See more
The staff are so friendly and knowledgeable especially Donna who has seen our dogs since they were pups and always makes times for our questions and is always very helpful but like I said the same goe... See more
Had to go into shop as web site had not been updated with regards to offers. Reported this 5 days previous. As I purchase on a regular basis was not happy. However, as I was low on cat litter I had t... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Keyway Retail Park, Willenhall, WV13 2QU, Wolverhampton, United Kingdom
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I never knew that Jollyes did booster injections until my dog walking acquaintance told me. Cost £25. My Vets cost £70!!!! I soon cancelled the vets and took her to Jollyes. They were very well organised and very friendly. Saved me £50! What is going on if Jollyes can do it so can the vets. We are all being ripped off and they wonder why so many dogs are being abandoned.
Lovely place to.vist staff are friendly and always there to help and advice
Staff are friendly, the layout of the shop makes it easy to find what you need
Great vet service...my dogs yearly booster jab was done very quick and the vet was very pleasant
The service is first class i can't find fault with all the staff high class as always xxxxx
Everything is easy to find, staff are very friendly and helpful.
Box of pig ears. Went into Willenhall store. They helped me get what I needed, they were unaware that they sold them by the box, but were so helpful once I pointed them out on the website. Super friendly & helpful staff.
Lovely staff they very helpful and always got what I need for my dog . Also give good advice regarding my dog.
Very helpful and friendly staff. Nice to see some good deals on offer too. 😻
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