I regularly shop here and there Lifestyle brand Turkey biscuits have been an absolute lifesaver. My Frenchie had untold problems digesting and keeping down his food when I first had him. I popped into... See more
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I regularly shop here and there Lifestyle brand Turkey biscuits have been an absolute lifesaver. My Frenchie had untold problems digesting and keeping down his food when I first had him. I popped into... See more
Company replied
Store manager very welcoming !!! 😊 very professional. I asked him for some advice regarding dog food etc he was more than happy to help fantastic customer service even bought my items to my car ! De... See more
The staff are so friendly and knowledgeable especially Donna who has seen our dogs since they were pups and always makes times for our questions and is always very helpful but like I said the same goe... See more
Had to go into shop as web site had not been updated with regards to offers. Reported this 5 days previous. As I purchase on a regular basis was not happy. However, as I was low on cat litter I had t... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Keyway Retail Park, Willenhall, WV13 2QU, Wolverhampton, United Kingdom
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The staff are great,helpful and well mannered, There just was no puppy collars, the selection was very poor,
Didn’t have what I was looking for but the gentleman working at the store helped me and I purchased something similar.
Great customer service and the dog food range was impeccable my Xl bully has raw food and the selection we have for her is great
Took our kittens for their vaccinations at the pet clinic was told to bring them back for second injections 2 weeks later, tried several times to book appointment, took nearly 8 weeks to get appointment when we got there was told we had to pay again because they needed to be vaccinated within 4 weeks, we explained we could not get appointments the female worker also said the online appointments was not working it had been playing up and all the manger said was he would give us 10% discount although it was not our fault no apology just pay again , so i have booked them in the vets which by the way was £11.00 cheaper per kitten. will definitely not use jolleys in willenhall again . Absolutely disgraceful attitude from manager when it was there fault . cheaper to have vaccinations at vets and more professional

Reply from Jollyes The Pet People - Willenhall
Always competitively priced and quite often the cheapest when it comes to my dogs pretty expensive dog food. Staff are always helpful also!!
I just find the staff easy to talk to, they are friendly and helpful when needing advice. Always have a friendly greeting. The store always looks clean and tidy, easy to get around. Always happy to revisit the store.
Great customer service by a young guy, who sorted out budgie seeds in the bag for me, great staff.
Always helpful.
Always polite.
Great to use a smaller pet store who are not just about the high prices
Jollys pet clinic were excellent and very helpful.
I was delighted with service they provided.
The lady that served me was very friendly and helpful with my queries about my New Guinea pigs
I visited the store today for bird seed. It was a 12.5 kilo bag and very heavy. A store assistant saw me struggling and immediately offered help. Jess not only took the package to the till, she then waited and carried it to my car.
My husband has recently had cancer surgery and is not allowed to lift anything which is why I was struggling with it.
Thank you again Jess and Jollies
I bought some cat food and bird food. I noticed when I got home that the bird food had sell by day of 30 May 25 and I purchased it on 25 May. It was not even on offer!

Reply from Jollyes The Pet People - Willenhall
Bought large bag of bird seed and suet blocks which were good value for money.
The staff were helpful and friendly.
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