The charger stopped working after less than 1 unit of charging. I had to pay connection fee for their fault and disconnection through no fault of my own. Absolutely terrible customer service. Had to... See more
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If there was a 0 that's wat u would got. Fed ex has stolen my child's gift, and let him down for his birthday present and I've be tryin to get in touch with jolt the last 5 days with no joy. There's n... See more
If your buying an e-scooter look no further! After a lot of research I found the range offered by Jolt and the information provided really good in helping me to decide what to buy and their prices re... See more
Bought a Xaiomi Pro 2 scooter for my son. Great delivery and all was well until after 8 weeks of use it developed an error code. Jolt offered to repair it, arranged courier and again...all was going w... See more
Hasn’t replied to negative reviews
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great service
Excellent service and fast delivery
Fantastic!
Fantastic!! My little boy was so excited to get his new scooter the next day delivery was perfect. Really fast. Product was great. Thank you
Next day delivery
Next day delivery, great customer service, e scooter delivered by Fed ex, couldn't have been better!
Speedy delivery
Quick delivery great scooter
Great service and a purchase order…
Great service and a purchase order security check before processing our online order. Scooters arrived by FedEx absolutely bang on time and now can't wait to try them over the weekend - weather allowing!
"next working day" shipping, more like two days
Yeah it arrived but on Tuesday when I picked next day shipping for Monday. Ordered on Saturday, so I don't get why it was sent a day late.
They got back to me in 1 hour I’m very…
They got back to me in 1 hour I’m very happy jus waiting to re set my battery and see if it helps so far 5 if the battery don’t help I will not be happy but so far excellent service and the guy talking was really nice helped a lot the best ❤️❤️
Excellent all round Many thanks
Very good very Fast Delivery
Great and very quick service
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