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Rated 1 out of 5 stars

The charger stopped working after less than 1 unit of charging. I had to pay connection fee for their fault and disconnection through no fault of my own. Absolutely terrible customer service. Had to... See more

Rated 1 out of 5 stars

If there was a 0 that's wat u would got. Fed ex has stolen my child's gift, and let him down for his birthday present and I've be tryin to get in touch with jolt the last 5 days with no joy. There's n... See more

Rated 5 out of 5 stars

If your buying an e-scooter look no further! After a lot of research I found the range offered by Jolt and the information provided really good in helping me to decide what to buy and their prices re... See more

Rated 1 out of 5 stars

Bought a Xaiomi Pro 2 scooter for my son. Great delivery and all was well until after 8 weeks of use it developed an error code. Jolt offered to repair it, arranged courier and again...all was going w... See more

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1.6

Bad

TrustScore 1.5 out of 5

100 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic!

Fantastic!! My little boy was so excited to get his new scooter the next day delivery was perfect. Really fast. Product was great. Thank you

May 13, 2021
Rated 5 out of 5 stars

They got back to me in 1 hour I’m very…

They got back to me in 1 hour I’m very happy jus waiting to re set my battery and see if it helps so far 5 if the battery don’t help I will not be happy but so far excellent service and the guy talking was really nice helped a lot the best ❤️❤️

May 2, 2021
Unprompted review

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