The charger stopped working after less than 1 unit of charging. I had to pay connection fee for their fault and disconnection through no fault of my own. Absolutely terrible customer service. Had to... See more
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If there was a 0 that's wat u would got. Fed ex has stolen my child's gift, and let him down for his birthday present and I've be tryin to get in touch with jolt the last 5 days with no joy. There's n... See more
If your buying an e-scooter look no further! After a lot of research I found the range offered by Jolt and the information provided really good in helping me to decide what to buy and their prices re... See more
Bought a Xaiomi Pro 2 scooter for my son. Great delivery and all was well until after 8 weeks of use it developed an error code. Jolt offered to repair it, arranged courier and again...all was going w... See more
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Great service
Great service, always replied fast when I had an enquiry about the ibot children’s scooter.
Website easy to use and navigate
Website easy to use and navigate, great service, easily trackable.
Good product
Good product, as advertised, arrived on time. Only quibble is that the tracking number didn’t work for some reason, so I didn’t get an alert it was on its way
Great shopping experience on their…
Great shopping experience on their website - easy to navigate, clear process and a decent selection of popular scooters. I had been searching for a Xiaomi electric scooter for a while and found the best price on Jolt. The delivery was fast and arrived just before Christmas. Highly recommended!

Reply from JOLT
New scooter arrived quick and is…
New scooter arrived quick and is exactly what I was after. Great website too very easy to use
Great product delivered quickly &…
Great product delivered quickly & easily, would recommend to anyone
Nice product and quick delivery
Great product great price. Arrived on time
If your buying an e-scooter look no further....
If your buying an e-scooter look no further! After a lot of research I found the range offered by Jolt and the information provided really good in helping me to decide what to buy and their prices really competitive. They provided great advice and responded quickly when asked directly, I trust their views. Really hassle free and great service.
I found the site really easy to find a…
I found the site really easy to find a scooter that suited me and the prices were great. Very happy with my purchase, deinitely going to recommend.
Great customer service
Staff were knowledgeable and helpful. Helped me choose the right scooter and would highly recommend
Thank you Jolt!
So happy with my purchase! Best price I could find and amazing quality. Fast delivery. Thanks Jolt London!
Would definitely recommend
Very happy with the scooter and pump. Arrived the next day and scooter is easy to ride. Great service.
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