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Rated 1 out of 5 stars

The charger stopped working after less than 1 unit of charging. I had to pay connection fee for their fault and disconnection through no fault of my own. Absolutely terrible customer service. Had to... See more

Rated 1 out of 5 stars

If there was a 0 that's wat u would got. Fed ex has stolen my child's gift, and let him down for his birthday present and I've be tryin to get in touch with jolt the last 5 days with no joy. There's n... See more

Rated 5 out of 5 stars

If your buying an e-scooter look no further! After a lot of research I found the range offered by Jolt and the information provided really good in helping me to decide what to buy and their prices re... See more

Rated 1 out of 5 stars

Bought a Xaiomi Pro 2 scooter for my son. Great delivery and all was well until after 8 weeks of use it developed an error code. Jolt offered to repair it, arranged courier and again...all was going w... See more

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1.6

Bad

TrustScore 1.5 out of 5

100 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I am very impressed with the service I…

I am very impressed with the service I have received and I am very grateful for your help.

I received my scooter the very next day, I have sold my old one the same day I ordered and I can now commute home-work easy again :)

The staff is very polite, helpful and quick to join the chat conversations.

Note:
The only inconvenience, my order was the first time cancelled as a scam/fraud as I ordered with my company details and paypal.

This was sorted on the second attempt but you must look into this, for your convenience as you must lose potential customers.

The rest is excellent and keep it up.

Regards,
Carmelo.

April 2, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer services

Great customer services done by Oliver.
Very helpful and super quick in the answer ls and solved my problem straight away!

Very appreciated!

April 1, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Really happy with speed and packaging of delivery, as well as ability to track order. Price was decent, product is great, and I didn't have to wait for it to come from China! Superb! Thanks! :)

February 25, 2021
Rated 5 out of 5 stars

All good.

All good. ~Good reply, good delivery service, The item was made 7 x months ago - so new stock

February 18, 2021

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