The charger stopped working after less than 1 unit of charging. I had to pay connection fee for their fault and disconnection through no fault of my own. Absolutely terrible customer service. Had to... See more
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See what reviewers are saying
If there was a 0 that's wat u would got. Fed ex has stolen my child's gift, and let him down for his birthday present and I've be tryin to get in touch with jolt the last 5 days with no joy. There's n... See more
If your buying an e-scooter look no further! After a lot of research I found the range offered by Jolt and the information provided really good in helping me to decide what to buy and their prices re... See more
Bought a Xaiomi Pro 2 scooter for my son. Great delivery and all was well until after 8 weeks of use it developed an error code. Jolt offered to repair it, arranged courier and again...all was going w... See more
Hasn’t replied to negative reviews
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I am very impressed with the service I…
I am very impressed with the service I have received and I am very grateful for your help.
I received my scooter the very next day, I have sold my old one the same day I ordered and I can now commute home-work easy again :)
The staff is very polite, helpful and quick to join the chat conversations.
Note:
The only inconvenience, my order was the first time cancelled as a scam/fraud as I ordered with my company details and paypal.
This was sorted on the second attempt but you must look into this, for your convenience as you must lose potential customers.
The rest is excellent and keep it up.
Regards,
Carmelo.
Great customer services
Great customer services done by Oliver.
Very helpful and super quick in the answer ls and solved my problem straight away!
Very appreciated!
An earlier delivery
For an earlier delivery of a quality product I can offer you only an Excellent review...
Best price on the escooter I wanted and…
Best price on the escooter I wanted and came the next day with free shipping. What's not to love?
Excellent service and very fast…
Excellent service and very fast delivery ordered 6am the scooter came 12pm the the next day.
Also, the scooter is great I got the the xiaomi pro 2 and have no cons only pros.
Excellent service and very fast…
Excellent service and very fast delivery!!!
I'm only gutted because the same scooter I've bought had the price reduced on the very next day after my purchase.
They were quick to respond to my query
They were quick to respond to my query. Very happy with the product.
Was delivered very quickly and the…
Was delivered very quickly and the communication was very good as well, all arrived packaged in great condition.
Great service!
Really happy with speed and packaging of delivery, as well as ability to track order. Price was decent, product is great, and I didn't have to wait for it to come from China! Superb! Thanks! :)
I wounds give jolt London A5 star you…
I wounds give jolt London A5 star you get what you ask for the price as the price is good to the best thank you 🙏🏻
Very fast service
Late but happy end..
They stated on their website that they delivered the next day, but it took 2 days. İ got my cool e-scooter anyway 😎
Excelente I'm so happy with Mi scooter…
Excelente I'm so happy with Mi scooter pro 2 good service and quick delivery
Brilliant service
All good.
All good. ~Good reply, good delivery service, The item was made 7 x months ago - so new stock
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