Jonstar Energy Brokers Reviews 

174
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ryan has done a great job in terms of finding new power contracts. Unlike any previous brokers I’ve used - personable, responsive, unpushy and takes the hassle away!

Company replied

Rated 5 out of 5 stars

My colleague started working with Jonstar prior to her leaving the company and has handed over to me the last couple of weeks to finalise new contracts via Jonstar. Paul from Jonstar has been helpf... See more

Company replied

Rated 5 out of 5 stars

We are a golf club and used Jonstar to negotiate our gas & electricity contracts in May 2021, a short time before prices went haywire. We found them to be knowledgeable, credible and transparent wit... See more

Company replied

Rated 5 out of 5 stars

Ryan has saved us a small fortune! I have followed Ryan for a couple of years now who has seamlessly sorted our energy bills over 3 commercial properties. Even throughout this energy crisis, Ry... See more

Company replied

Company details

  1. Electric Utility Company

Written by the company

Jonstar Energy Brokers specialise in Energy Procurement and Energy management. We offer a range of services for both Corporate and SME Clients including bill validation, metering and installation, green energy options, voltage optimisation and sustainable technology installations such as solar & LED. Email: Info@jonstarenergybrokers.co.uk Telephone: 01162 704686


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional!

Bhavesh Mistry secured my energy contract with ease. Very knowledgeable and was always there to answer any questions I had. We will definitely be using them for our renewal.

January 10, 2024
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Adnan,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Superb service from Ryan Edwards at Jonstar

I have been dealing with Ryan Edwards for my change in gas supplier for my business and Ryan has been great throughout - replies to emails quickly and addresses questions straight away and reacts promptly. Ryan even replied to me at 6:50am this morning - superb service, thank you.

January 8, 2024
Unprompted review
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Reply from Jonstar Energy Brokers

Hi,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

The service I received from Bhavesh was…

The service I received from Bhavesh was 1st class. He helped me not only with my energy contract but also the meter install. He kept me updated throughout the process and no question went unanswered. Patient and honest.

Definitely use again for my renewal and anything energy related.

December 4, 2023
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Alex,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Great service

I had many bad experiences dealing directly with British Gas Lite. However Bhavesh took all the stress away and dealt with my request quickly and efficiently.
5 stars, excellent service!

December 11, 2023
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Lucy,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Jonstar are very responsive and professional

Jonstar are very responsive and helpful when resolving issues with our energy suppliers. We benefit from their experience and knowledge of the energy industry. Bhavesh Mistry has been our contact in this respect and has been very professional in handling whatever matters have arisen with our gas and electricity contracts.

December 4, 2023
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Robert,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

I cannot praise highly enough

I cannot praise highly enough. Friendly rapid communication and quotes, received analysed and contracted without any delays. Highly recommended.

November 28, 2023
Unprompted review
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Reply from Jonstar Energy Brokers

Hi David,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Excellent service from Paul Nobie

Excellent service from Paul Nobie. I have been working with him quite long time now he is always reliable and he is extremely helpful.
Provided quotations, and thorough explanations of the rates offered.I can highly recommend!
Thank you

November 20, 2023
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Nafis,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Ryan is a Hero!

Ryan of Jonstar reached out to us at a time when we were at our wits end, and badly scorched by a previous 'broker' experience. He saved the day, saved us an absolute fortune, and sorted a sensible, affordable way forward for us. A lot of time spent on us, but Ryan takes it all in his stride. We look forward to working with him for the for-seeable future. Many thanks.

November 23, 2023
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Tracey,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Bhavesh was brilliant

Bhavesh was brilliant. Very patient and gave us a good rate. Thank you for your help!

November 21, 2023
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Sarah,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Paul Kay was recommended to me

Paul Kay was recommended to me, to help with our business electricity and gas renewals, he was extremely professional and explained the whole process and comparisons clearly for me and did save us money compared to others! Paul has also followed up since confirming the switch has happened and to make sure I have all the correct documentation. Thank you!

September 1, 2023
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Caroline,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Excellent experience using this company…

Excellent experience using this company Avatar Singh was very helpful and helped me a lot

November 1, 2023
Unprompted review
Jonstar Energy Brokers logo

Reply from Jonstar Energy Brokers

Hi,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 1 out of 5 stars

Avoid.

Avoid at all costs.

October 13, 2023
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Carl,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Excellent service from Mark Storey.

Excellent service from Mark Storey.
Provided quotations, and thorough explanations of the rates offered. Also saved the business money.
Thank you.

October 11, 2023
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Nicola,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Thanks Paul!

My colleague started working with Jonstar prior to her leaving the company and has handed over to me the last couple of weeks to finalise new contracts via Jonstar.

Paul from Jonstar has been helpful at every turn, open and transparent and follows up on all queries quickly. Often found energy brokers to be very pushy, but Paul has been great all the way through.

September 14, 2023
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Callum,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Mark S was absolutely perfect

Mark was absolutely fantastic, timely, answered every call, and was super attentive to our needs.

September 11, 2023
Unprompted review
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Reply from Jonstar Energy Brokers

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

excellent experience

it was a pleasure dealing with Mark Storey,
having been explained all the ins and outs of the service Jonstar provides.
looking forward to a long term relashionship.
all the best,
J Bourdeau

September 7, 2023
Unprompted review
Jonstar Energy Brokers logo

Reply from Jonstar Energy Brokers

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Bhavesh was very friendly and helpful

Bhavesh was very friendly and helpful, would definitely recommend

August 23, 2023
Unprompted review
Jonstar Energy Brokers logo

Reply from Jonstar Energy Brokers

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Great service

Wr contacted Jonstar. We were contacted promptly by Ryan Edwards. He explained the current electricity tariffs, and emailed a quotation the next day.
We discussed the quotes and signed up the next day at a very competitive rate. The whole process was very simple and Ryan gave us expert advice and great service.
Highly recommended.

August 1, 2023
Unprompted review
Jonstar Energy Brokers logo

Reply from Jonstar Energy Brokers

Hi Athil,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Avtar Singh five stars

Avtar Singh sorted out a contract exit issue quickly and, seemingly, effortlessly (I'm sure it actually wasn't!).

August 3, 2023
Unprompted review
Jonstar Energy Brokers logo

Reply from Jonstar Energy Brokers

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Streamlined and Efficient! 100% Recommend!

I came across Jonstar during a very busy trading period and asked them to help me manage my renewals. I used to manage the gas and electricity for my 5 shops myself, though Jonstar took the hasstle away and managed to get me a better deal through their brokerage than I would have been able to get myself. They also aligned all of my contract dates and contact me (instead of the other way around) when it is time to renew. Jonstar also keep me informed of market movements which always allows me to make more informed decisions when it comes to prices and contract terms. I have been with Jonstar now for approximately 7 years and having experienced their level of service I have no intention of ever managing the energy needs for my business again myself. They take away the pressure and allow me to focus on running my business. Special mention to Avtar who always makes renewal time more pleasurable! I appreciate a personal service so thank you!

July 26, 2023
Unprompted review
Jonstar Energy Brokers logo

Reply from Jonstar Energy Brokers

Hi Benjamin,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

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