Beautiful crafted card case! but I had small problem which was sorted out with staff on telephone. So good to be able to talk to a human and problem solved immediately. Well done customer service... See more
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See what reviewers are saying
The product is nicely made, reasonably priced and does what it’s supposed to do. The only reason it didn’t get 5 Stars is because there is a small status LED on the unit but I actually find that at ni... See more
Never been a fan of buying a nice case, but because it was my first Mac Book I thought, let me try and keep it safe. Seen the ad on Meta and I saved it 3 month prior buying - that's how much I wanted... See more
Recently brought,Journey 3-1 charger and very impressive quality,in magnetic strength etc. Had query & email response was quick and issue resolved satisfactory. Now looking at other Journey products.... See more
Company details
Written by the company
Journey is an endeavour in creating innovative consumer electronics to make everyday life easy and efficient.
Contact info
Level 3, Belmont, Belmont Road, UB8 1HE, Uxbridge, United Kingdom
- sales@journeyofficial.com
- journeyofficial.co.uk
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Great product
Great product, excellent customer service. The team at journey go the extra step to ensure customer satisfaction.
The 3-in-1 rapid trio charger is…
The 3-in-1 rapid trio charger is exactly what I needed. No more tripping over cables or losing them!
Not only does it look great, it charges all 3 devices very quick. If you are thinking about getting one- do it!
Delivery was really quick and packaged up well
Awesome product
Awesome product. Trust journey for well designed, and useable phone products!!
Dreadful
Dreadful, pestered for more info on what was wrong, told team I was free at 5pm to be contacted then never contacted after providing all info still have a charger that is rubbish!
Excellent product
The 3-in-1 magnetic charger is great - does what you expect it to and looks good too!
Customer Service is Disgusting
They sent out the wrong products, I even confirmed with my order in case I'd made a mistake. I hadn't and they did absolutely nothing to rectify the issue.
Had to send multiple emails to even get a response from them, the products look good but I'm not gonna be using them and returning for a full refund as the service is absolutely shocking.
Do not support this business.
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