JOURNEY OFFICIAL UK Reviews 

68
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Beautiful crafted card case! but I had small problem which was sorted out with staff on telephone. So good to be able to talk to a human and problem solved immediately. Well done customer service... See more

Rated 4 out of 5 stars

The product is nicely made, reasonably priced and does what it’s supposed to do. The only reason it didn’t get 5 Stars is because there is a small status LED on the unit but I actually find that at ni... See more

Rated 5 out of 5 stars

Never been a fan of buying a nice case, but because it was my first Mac Book I thought, let me try and keep it safe. Seen the ad on Meta and I saved it 3 month prior buying - that's how much I wanted... See more

Rated 5 out of 5 stars

Recently brought,Journey 3-1 charger and very impressive quality,in magnetic strength etc. Had query & email response was quick and issue resolved satisfactory. Now looking at other Journey products.... See more

Company details

  1. Computer and Accessories Store

Written by the company

Journey is an endeavour in creating innovative consumer electronics to make everyday life easy and efficient.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(68)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The 3-in-1 rapid trio charger is…

The 3-in-1 rapid trio charger is exactly what I needed. No more tripping over cables or losing them!
Not only does it look great, it charges all 3 devices very quick. If you are thinking about getting one- do it!
Delivery was really quick and packaged up well

February 20, 2023
Rated 1 out of 5 stars

Dreadful

Dreadful, pestered for more info on what was wrong, told team I was free at 5pm to be contacted then never contacted after providing all info still have a charger that is rubbish!

January 24, 2023
Rated 1 out of 5 stars

Customer Service is Disgusting

They sent out the wrong products, I even confirmed with my order in case I'd made a mistake. I hadn't and they did absolutely nothing to rectify the issue.

Had to send multiple emails to even get a response from them, the products look good but I'm not gonna be using them and returning for a full refund as the service is absolutely shocking.

Do not support this business.

January 16, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look