Joybaby Reviews 

130
•
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bought the baby joy adjustable foldable high chair via the Baby Bunting site as a Marketplace item. When It arrived I was not happy with the fact that there is basically no seat for the baby to si... See more

Rated 1 out of 5 stars

Reached out to their customer service email twice for assistance with an update on shipment, no reply at all.

Rated 5 out of 5 stars

Wow - I was nervous putting furniture together but all the parts and screws were marked and the paint is beautiful thick than most & bright. The characters are as large as life as the photos. My child... See more

Rated 1 out of 5 stars

Communication and shipping time is terrible. States on their website they will ship within 28 hours - I’ve waited 4 days with no update. I have tried contacting them via email and phone - no response... See more

Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(130)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Paid for an item then was emailed by…

Paid for an item then was emailed by sister company saying out of stock for a couple of months. Good communication, however still awaiting for item, have a time frame though.

June 25, 2019
Unprompted review
Rated 1 out of 5 stars

Our product is damaged and I have…

Our product is damaged and I have emailed and called every day since receiving the product to get no returned call and an email reply once which is helping me at all! Will definitely not be purchasing from this site again .

May 31, 2019
Unprompted review
Rated 1 out of 5 stars

Well my products have been lost…

Well my products have been lost apparently I have spent 2 hours on the phone to yourself and your unreliable courier company I have paid $230 over 2 weeks ago so I’m not happy at all and I’m hoping that u are Goning to b fixing it it’s my granddaughters bday next week I hope my goods arrive ......

May 8, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! Great experience and we are very excited to start using our product

May 3, 2019
Unprompted review
Rated 1 out of 5 stars

I contacted this company to arrange

I contacted this company to arrange and pay for express shipping and never heard back from them at all after my purchase.
I needed my pram for the Easter holidays that was the reason for buying it and it was shipped too late!

April 18, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look