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Rated 5 out of 5 stars

Bought online make up and earrings, Lovely range of stock. I am biased as this is my cousins store and not local to me but I still choose to check up on stock every so often for gifts etc as I know... See more

Company replied

Rated 5 out of 5 stars

Jo and her fabulous team are always so helpful. The beautiful stock in store is amazing. Excellent quality and unusual items. Thanks Jo for bringing such a wonderful interiors store to North Norfolk.... See more

Company replied

Rated 5 out of 5 stars

Jo & all the ladies are always helpful. This time I did a via instagram order, Jo was so accommodating and helpful. All was packaged fantastically with some little sweeties! And arrived in perfect con... See more

Company replied

Rated 5 out of 5 stars

This is a gem of a business. The shop is stocked with wonderful product, matched only by the amazing staff. I've been lucky enough to visit several times, although i've also purchased via their websit... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Information provided by various external sources

A beautifully curated emporium of home accessories and lifestyle products. Located on the coastal road, Thornham, North Norfolk


Contact info

4.8

Excellent

TrustScore 5 out of 5

79 reviews

5-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this store full of warmth and…

I love this store full of warmth and love. Each item ordered was beautifully wrapped. Never disappoints Super quick delivery ❤️

March 15, 2025
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Reply from Joyfulliving

Hi Tracey, thank you so much for purchasing from us and for leaving such a lovely review.

Rated 5 out of 5 stars

Great customer service

Speedy delivery of my order and packaged really well,

March 17, 2025
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Reply from Joyfulliving

Thank you so much for ordering from us and for leaving a positive review, we look forward to being of service in the future.

Rated 5 out of 5 stars

Speedy delivery and excellent service

Speedy delivery and excellent service. The item is beautiful, I’m so pleased with it.

March 10, 2025
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Reply from Joyfulliving

Hi Nikki, thank you so much for taking the time to leave a review for us, I really appreciate it. Best wishes, Jo

Rated 5 out of 5 stars

Thank you

Thank you, super easy purchase & delivery. Love the rugs! X

February 20, 2025
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Reply from Joyfulliving

Hi Vicky, thank you so much for leaving a review for us and we are thrilled that you love your rugs as much as we do. Best wishes, Jo

Rated 5 out of 5 stars

Great purchase

Easy to order - beautiful purchase- tracked delivery- oh - and a little treat enclosed for my purchase Great customer care.

January 25, 2025
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Reply from Joyfulliving

Thank you Sylvia, I am pleased that you are happy with your purchase and delivery. Best wishes Jo

Rated 5 out of 5 stars

Great customer service

Great customer service
Friendly staff
Great products

January 18, 2025
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Reply from Joyfulliving

Thank you so much Eleanor, we really appreciate you leaving a review and for shopping with us. We look forward to welcoming you back. Jo

Rated 5 out of 5 stars

The best little shop in Norfolk

I just adore this shop. The cushion I got is just beautiful and was to replace one that was ruined in a flood. They sourced another and posted out very quickly
Thank you

January 18, 2025
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Reply from Joyfulliving

Hi Sharon, I’m so pleased we were able to order a replacemen5 for you. Thank you for leaving a review it really does help. Best wishes. Jo

Rated 5 out of 5 stars

Excellent product beautifully packaged…

Excellent product beautifully packaged good value & quick delivery

January 11, 2025
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Reply from Joyfulliving

Thank you Julie for leaving a review, it really helps us to understand our customers so much better. We really appreciate you taking time out to do this. Best wishes. Jo

Rated 5 out of 5 stars

Great

Great communication, fast delivery, fab items

January 10, 2025
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Reply from Joyfulliving

Hi, apologies for the late response I want to say thank you for taking the time to leave us a review. It’s always helpful to have feedback as it helps improve our service and products so your time is appreciated. Best wishes. Jo

Rated 5 out of 5 stars

Fabulous item and replacement was sent…

Fabulous item and replacement was sent so quickly after initial item arrived damaged.. brilliant

October 31, 2024
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Reply from Joyfulliving

Thank you so much for such positive feedback. It’s always so disappointing when products arrive damaged for our customers and us. We always try and resolve issues quickly so that no one is let down. We appreciate your patience, best wishes Jo Griffiths

Rated 5 out of 5 stars

Quality items

I bought the Orchid in stone pot from this company along with two other items. I love my items, amazing quality and great personal service. Looking forward to purchasing some more beautiful things soon 🤗

October 16, 2024
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Reply from Joyfulliving

Hi Victoria, thank you so much for taking the time to leave a review for us. It makes such a difference for small business and staff to recieve feedback. Kerry packed your order with such care and attention, we are so happy that it arrived safely and that you are pleased with your purchases. We look forward to seeing you again soon. Jo Griffiths

Rated 5 out of 5 stars

Always a great service from joyful

Always a great service from joyful

October 21, 2024
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Reply from Joyfulliving

Hi Elizabeth, thank you so much. It means so much when our customers take the time to leave a review, it helps improve our offering and our service. We look forward to seeing you again in the future. Best wishes, JoGriffiths

Rated 5 out of 5 stars

My diffuser arrived within 2 days

My diffuser arrived within 2 days. Wrapped beautifully. Thank you.

October 1, 2024
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Reply from Joyfulliving

Hi Ann, thank you for reviewing our service, I’m so glad that your diffuser arrived safely. We look forward to seeing you again. Best wishes, Jo Griffiths

Rated 5 out of 5 stars

I’ve ordered items from Joyful Living…

I’ve ordered items from Joyful Living before and they never fail to provide great service and the most beautiful, top quality items. One day I shall get to visit the gorgeous looking shop, but I live too far away to visit often, so I order online.
Beautiful items with great customer service.

August 20, 2024
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Reply from Joyfulliving

Dear Mrs Robinson, please accept my apologies for not responding to your lovely review sooner, it has only flagged today to me. I so appreciate you taking the time to review our products and service so highly. As a small business we take our service seriously, so in a world where there are many options for online purchasing we are so grateful that you choose Joyful Living. Best wishes, Jo Griffiths

Rated 5 out of 5 stars

Easy website

Easy website, beautiful items, quality service

July 30, 2024
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Reply from Joyfulliving

Hi Amanda, thank you so much for your purchases and for taking the time to leave a review of our services. We look forward to welcoming you back.

Rated 5 out of 5 stars

pleased with my new purchase the pink…

pleased with my new purchase the pink colour is different to the website it is more of a peach colour but l like the quality of the fabric it was wrapped lovely.

July 7, 2024
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Reply from Joyfulliving

Hi Susan, you are so kind to take the time to leave a review of your shopping experience. We look forward to welcoming you back very soon

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